I never know who’s taking notes anymore. Turns out the pleasant lunchtime chat I had with the staff at VIA Architecture in Vancouver last month is now an article on their blog. This talk was more or less the same talk on service branding that I did with Translink staff, which their blog the Buzzer documented here. I’ll pull it together into something more formal soon, or at least as soon as someone wants to pay me to do it.
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