Dallas: Welcome to Your New Network

The Dallas area’s new bus network goes live on January 24, 2022!  It’s the result of our three-year collaboration with the transit agency DART and its member cities.  The project relied on extensive input from the community, and the Board, about what kind of transit system they want to see.  But it’s still a no-growth network, which means that DART couldn’t add new operating budget.  As a result, it’s full of difficult tradeoffs and not everyone will like it.

You can compare the old and new networks at this cool data viewer that we developed.  Here is the existing network followed by the new network.  Note the frequencies in the legend, without which these maps make no sense.

DART Existing Network (note frequencies in legend)

DART New Network (note frequencies in legend).

In general, it’s fewer routes, longer walks in some cases, but higher frequencies. We’ve also:

  • established more regular timed-transfer patterns among infrequent routes, especially at South Garland and Addison Transit Centers.
  • set feeder routes to 20 or 40 minute frequencies so that they match the 20 minute rail frequency.  This is the main reason that you see relatively little expansion of the 15-minute frequencies (red) but a big expansion of the 20-minute frequencies (purples).
  • substantially expanded the GoLink demand-response program to provide more coverage.  This is a relatively low-cost service for DART, as microtransit goes, because some of the service is provided using ordinary Uber rides under contract with DART.

The result is usually faster access to more destinations.  The average area resident will be able to get to 1/3 more jobs in 60 minutes, which means more access to all kinds of opportunity for all kinds of people.  This benefit happens almost everywhere (blue in this image) (click to enlarge).

… and the benefit is similar for all races, ages and incomes.

Source: DART

The plan was based on the Board’s decision (not mine) to shift the focus of the service slightly toward a ridership goal and away from a coverage goal.  That would have meant service to fewer places, or further away from a few people’s homes, in order to run higher frequencies that produced expanded access to opportunity for most people.  Because the sad mathematical fact is:  Ridership arises from how useful service is to many people, not how useful it is to absolutely everyone.  When we seek to serve absolutely everyone, we’re planning for coverage, not ridership.

But in fact, even though the priorities shifted away from coverage, the final network hardly cuts coverage at all.

None of this means that everyone will be happy.  Network changes are always disruptive to some people’s lives. We make sure every decision-maker to know that before they decide to proceed.

Finally, this is not our plan. It’s DART’s plan based on their conversation with the public, and the decision of their Board.  We facilitated the design conversations and did the analysis, but we didn’t set the policy that led to the network looking as it does.  That’s not an evasion of responsibility.  It’s the key to our whole approach to these projects, which is to defer entirely to the community on questions of priorities, and to never make those decisions ourselves.

We hope your new network takes you to good places.  Meanwhile, we’ll soon be starting work on a happier project to envision an expanded bus network, a little bit closer to what the community actually needs.  So if you’re in the Dallas area, stay involved!

Induced Demand: An Axiom of Biology

Figuring out the relationship between this tweet and this article is left as an exercise for the reader.

Induced demand is the observed fact that if you make something easier to do, people will do it more.  For example, if you create new capacity for cars in a place where travel demand is high, the result is more cars.  If you build more capacity to “fix congestion”, you end up back near the same level of congestion you had before.

After decades of observing this pattern, most people, including many road-building authorities, are still reluctant to face what this means.  Part of the problem, surely, is that we’re presenting induced demand as an observed discovery, allowing us to perform quarrels over data, research methods etc.

But induced demand isn’t just an observed fact.  It’s also an axiom of biology, so we are as sure about it as we are of the facts of math.  This means we don’t really need to be doing this experiment over and over, just as we don’t need to keep measuring circles to be sure of the value of pi.

In this context an axiom is a statement that can be taken as true because it is part of the definition of a concept you are using, or follows logically from that definition.  The value of pi is axiomatic because it follows from the definition of a circle, in standard Euclidean space that describes our everyday world.

Now consider the concept of an organism.  It implies that:

  • The thing consumes some resource from its environment, in order to have enough energy.
  • It will expend energy getting this resource.
  • Therefore, it must run a positive balance sheet: The energy it spends getting the resource must be less than the energy the resource will provide.

We humans are organisms, so we do what they do.  We seek resources in the easiest possible way (i.e. with the lowest possible expenditure of energy.)  So:

  • If driving suddenly becomes easier than taking transit (due to a road widening, for example), more people will shift to driving, increasing congestion.
  • If a road widening makes it possible for developers to save money (i.e. energy) by building in more distant places where land is cheaper, they will do that.
  • This process changes the shape of the urban area so that people travel longer distances (due to sprawl) at slower speeds (due to congestion).
  • Therefore the average organism will need to expend more energy to reach the same resources it reached before.  (Your job flees from downtown to a distant business park where taxes are lower.  Your grocery store closes because a WalMart opened two miles away where you can’t walk to it, or even walk from the nearest point that a bus could get to.)
  • On average, organisms in this system end up in a weakened state, with a worse balance sheet of energy expended vs energy gained.

The organisms in this parable are all trying to harvest more energy than they spend in the act of harvesting.   Even unimaginable aliens on distant planets would do this in the same situation.  So it’s axiomatic that, in the absence of other pressures, road widening in a high-demand area will induce more traffic and more sprawl.

So although road-building departments keep doing the induced demand experiment many times every year, and getting the same results, you don’t need to do more experiments, just as you don’t need to keep measuring circles to be sure of the value of pi.  You can add complexity by taking this into the human sciences and trying to model subtleties of human behavior, but all the resulting insights will be marginal compared to the axiomatic fact that above all, we’re organisms, so we’ll do what organisms do.

Virtual Public Meetings: In Oregon, It’s the Law

Here in Oregon a new law mandates that all public meetings must have a virtual component. It is no longer acceptable to do only an in-person meeting.

This is great news, especially for people who want to have diverse and inclusive conversations about public transit.

In the old world, pre-2020, the default public meeting was in person.  If you wanted to express your view, you had to clear your schedule at the appointed time and travel to a meeting site — which was especially onerous for people who don’t drive. The result was a process that is biased against people who are busy. Most people don’t have the time that in-person meetings require.

When it comes to public transit, there is a direct tension between the interests of busy people — who tend to care about getting places quickly — and those of many people who have spare time.  To take one example, retired people often tell me that they need a bus right at their door, but that it’s fine if it comes once an hour, because they can plan around that.  That’s great for them, but that kind of service is useless to anyone whose day is full of deadlines they don’t control: punching a time clock, getting to class, picking up the kid at daycare.

The only way we get functional, just, and inclusive transit is for people with different needs to listen to each other.  That only happens if everyone has the opportunity to contribute, as they do in virtual events.

The other issue, of course, is that virtual meetings can be civil, because the moderator has tools to cut people off if they are rude, profane, or off-topic[1] or speaking too long. All forms of physical intimidation, however subtle, are also off the table [2]. Those behaviors have become another good reason to avoid public meetings.

The in-person event shouldn’t disappear until we’ve fully replaced it for everyone who really needs it, but the exigences of the pandemic have made far more people comfortable with virtual meetings, and there are a range of ways to reach those who still aren’t.  Oregon’s law doesn’t ban in-person meetings, of course. It just says that a process that’s only in-person is no longer acceptable, because it just excludes too many people. I hope we’ll see this spread far and wide.

————–

NOTES

[1] At a Cleveland meeting a few years ago, where I was presenting about our bus network design project, one lady devoted her three minutes to probing whether I was married, and if not, what I was doing about that.

[2] Then there was the meeting in a Western US city, years ago, where one belligerent gentleman testified while keeping one hand in his pocket, holding a clearly gun-shaped object.

My Most Popular Posts in 2021

Each year I’m interested to see which posts have gotten the most attention. Note: This list shows the most popular post in 2021, not the most popular posts written then. As you can see, many of my older posts remain useful and popular for years.  And if you are just starting to explore this blog, the place to start is the Basics posts!)

  1. That Photo That Explains Almost Everything (2011).  You’ve seen the photo.  I notice a few things in it beyond its first impression.
  2. The Dangers of Elite Projection (2017).  This is one of my most useful posts ever, about a basic mistake that’s everywhere in city planning.  It’s an example of my attempt to talk very patiently and inclusively about a difficult topic that makes people very emotional.
  3. The Power and Pleasure of Grids (2010). An explanation of why grid transit networks are so effective.  This showed up in Chapter 13 of my book.
  4. Basics: The Spacing of Stops and Stations.  (2010).  This turned into Chapter 4 of my book.
  5. Basics: Walking Distance to Transit.  (2010).
  6. Access, or the Wall Around Your Life (2021).  My most important 2021 piece by far, in which I talk about a new way to measure public transit’s success  Glad to see it on top of the 2021 stack. Keep promoting it!
  7. US Commuter Rail: What It Is and What It Could Be.  (2021)
  8. Fixing US Transit Requires Service, not just Infrastructure (2021).  The usual warning about US Federal public transit spending.
  9. San Francisco: A Forbidden Fantasy Comes True (2020).  A minor post about a transformation of San Francisco’s rail network.
  10. The Problem of School Transportation (2017).  Why don’t transit agencies serve schools in just the way they need?  Here’s the answer.

And a few important ones that are just outside the top ten:

A very sensible selection, readers, by you and the publications that linked here!  Honored to have such a thoughtful audience.

Happy New Year.

Transit System Maps Still Matter

A slice of our system map for AC Transit.

A slice of our system map for AC Transit.

As transit information tools have gotten better, some transit agencies have stopped offering a system map to the public.  Often, a website offers me trip planning software and route by route timetables, but not a map.  If it’s there, it’s often difficult to find.

We think system maps are essential.  They’re not just for everyday navigation.  They’re for exploration and understanding.  Some people prefer narrative directions, but many people are spatial navigators, and they need maps.  They’ll understand details only if they can see the big picture.

Another way to think about system maps is that they show you where they could go, and how.  They give you a sense of possibility.  (It’s the informational dimension of access to opportunity.)  Maps also show visually how different services work together.  Finally, good system maps help people make better decisions about where to locate, or even where to build things.

One of our most fun projects this year was a new system map for AC Transit in greater Oakland, California.  You can see the whole thing, including its legend, here.  (To be fair, we’re not the only people who do these. Our friends at CHK America do them, and I also love the work of the European designer Jug Cerovic.)

The style of this map is very similar to that of the maps that we’ve always used in our planning studies.  The key is the visual hierarchy that makes frequent lines more prominent than other lines, and makes all-day lines more prominent than peak-only lines.  (In older standard mapping styles in this region, peak-only express lines were often the brightest red, even though they don’t exist the vast majority of the time. It was very confusing.)

As transit planners, we use this style for all of the maps that appear in our studies.  In fact, red=frequent in absolutely everything we do, whether it’s a map, a chart, a planning game toy, or a pen used to draw routes inside a course or workshop.

We take pride in having been among the first to bang this drum.  I was making the case back the 2000s (really, in the 90s) and there’s a chapter on it in my book.

We’re excited to be in the business of public-facing system maps.  They don’t have to be this precise; they can be done at various levels of design at various costs.

But if a system map doesn’t exist, people can’t understand all that your transit system can do.

Two Great Books for Transit Map Lovers

The architect Jug Cerovic is one of Europe’s most prolific and distinctive transit map designers. Anyone who loves transit maps will love his book One Metro Worldwhich contains 40 of his most gorgeous maps for cities all over the world, and also presents a clear explanation of his design process.  (Unfortunately it doesn’t ship until January.)  You can look at the whole thing on his site, but the physical book is much more satisfying.

One Metro World book

Cerovic’s style is to recognize geometric forms in the geography, and to highlight these to create not just a clear diagram of network structure, but one with a certain minimalist beauty:

 

 

Cerovic’s new book, Middle Constellation, is about just one map, an infrastructure map of China.  Here, the whole book is about the process.  Page by page, he steps through the design choices, showing how he builds up the final map.  This one is available as an ebook, which gives you an animated effect for some of the process.  You can get a sense here.

If you like beautiful books, both are highly recommended.
 

 

The Bus Driver Shortage is an Emergency

I know we’re having a lot of emergencies and it’s hard to keep track, but many US transit agencies are looking at devastating service cuts due to a shortage of bus drivers.  Drivers are quitting or retiring early much faster than agencies can replace them.  One friend told me their agency is losing 10 drivers for every one they hire.

Here in Portland, TriMet is cutting 9% of its service, bigger even than the cuts in the Great Recession.  I’m seeing similar cuts all over the US.

Can you blame the bus drivers?  The job was always hard, and now it’s more dangerous in two ways: People breathe on drivers a lot, not always masked, and the mental health epidemic is showing up in more rudeness and bad behavior.  Worst of all, some US cities are seeing a rise in assaults on drivers.

Meanwhile, there’s been huge growth in delivery jobs, some of which pay decently and don’t involve dealing with people.

Transit agencies are doing what they can, offering one-time bonuses for signing up.  But the real problem is retention, and it’s hard to imagine how that will be solved without some increase in compensation, also known as operating cost.  It means less service for the same operating dollar.  And of course when compensation goes up it doesn’t come back down.

Before you jump on me:  I believe that drivers should be paid well and held to high standards. I believe that a bus driver, with an employed partner, should be able to own a home and raise children.  Most US bus drivers are unionized and tend to have relatively good pay and benefits, certainly compared to non-union driving jobs.  (One friend of mine is a freelance software consultant but still drives a bus part-time just for the health insurance.)  I wish all transportation jobs paid as well.

But in any case, these service cuts are an emergency.  They are not minor.  They are not necessarily temporary, because right now it’s not clear how the problem will get better.  We could be looking at a lasting shrinkage in our transit services, right when people are crying out for expanded service and many agencies had been on track to deliver it.

What can you do?  Advocate for funding, but also:

  • Be kind to your bus driver. If you have a moment, watch them in action.  Notice how hard their job is, and how much they have to deal with.  Thank them.
  • Be kind to your transit agency management.  It’s a terrible moment for them.  They’re as horrified as you are by having to cut service.  (You can be kind to them and still be mad at them for some things. But be sure that what you’re mad about is really their fault.  The driver shortage isn’t.)

This advice may sound simplistic, but it’s actually practical.  Kindness is a powerful form of activism.  A lot of it can add up to big change.

 

Freedom Happens In Infrastructure (and Services)

Alex Schafran, Matthew Noah Smith, Stephen Hall.  The Spatial Contract.  Manchester University Press, 2020

In Western political philosophy, physical space is a fairly recent discovery.  Early thinkers about socialism and capitalism tended to focus on wealth as the primary thing to be generated or distributed.  Only in recent decades, in the work of Edward Soja for example, have we seen serious consideration to how space — including the ability to move — is distributed.   Freedom, too, started out as an abstraction, often defined negatively as the absence of constraint.  But real freedom only happens in a system of infrastructure and services:

What does it mean to be free to walk down a road?  Most people would agree that this requires being free legally and socially … But to truly understand what makes someone free to walk down a road, we need to be paying a lot more attention to the road.

Or as you’ve heard me say elsewhere: Transportation planning is freedom planning.  Every decision about infrastructure or services (where they should be? how they should work?  what they should cost to use? how well they should be maintained?) is a decision about who will be free and how free they will be.

This little book explores what it means to be free in a world where freedom relies on systems. It’s fun to think of “throwing off your chains” and “hitting the open road.”  That’s negative freedom, the freedom from constraint. In fact, you can only “hit the open road” because somebody built the road, put it here rather than there, and is maintaining it or not.  What’s more, those decisions define your options about where you can really go, what you can really do, who you can meet, and so on.  We are always inside spatial systems — transportation, water, sanitation, power, etc — and our freedom lies entirely in what options and opportunities those systems offer us.  The authors call these reliance systems.  [1]

From this insight, the book builds the idea of a spatial contract.  It’s an analogy to the social contract — the idea that citizens and their governments have an implicit deal where the citizen accepts constraints imposed by the government in return for security, stability and other things that only government can provide.  A spatial contract is the same idea applied to space but especially to infrastructure and services.  In the narrow sense, a spatial contract between resident and government would specify that the citizen pays taxes and the government provides infrastructure and services.  But spatial contracts are more diverse than that, because reliance systems are not all produced by government, nor should they be.  There are private actors, informal sectors such as the taxicab industry, and so on.

The authors’ focus on establishing a moral framework for talking about reliance systems, one that (unlike many established frameworks of moral and political philosophy) deals with the physical and spatial reality of these systems.  The chapters “Seeing like a system” and “Seeing like a settlement” describe this framework from important but different spatial points of view.  Each system operates in physical space with its own logic, and needs to be seen from that point of view.  Each settlement, where people live and work together, is a point where many systems interact and must collaborate, and needs to be seen from that point of view.

Obviously I don’t recommend this book to every reader.  This is a scholarly conversation.  But unlike most academic writing, the book is friendly and readable for anyone who has a basic level of comfort with political and philosophical thinking.  Freedom is at the center of my work these days, and this book has helped me think about it more clearly.

 

[1]  The term reliance systems strikes me as confusing, because the word “system” is normally preceded by what it provides (water system, transit system) rather than the user’s relationship to it (reliance system).  If you prefer, you can just use infrastructure in the broad sense that is being proposed on the left in the US infrastructure funding debate, one that includes childcare and education as well as bridges and broadband.  But we could also call them liberation systems, since they go beyond providing basic needs to providing the possibilities for freedom.

 

Cork, Ireland: A Draft Bus Network Redesign

Since January we have been working for the National Transport Authority of Ireland (NTA) to redesign the bus network of Ireland’s second-largest city, Cork.  This follows on our 2018-19 work in Dublin whose first phase has just been implemented.

Now the NTA has released a Draft New Network for everyone’s consideration. The people of Cork are currently weighing in on the Draft New Network through an online feedback form created by our collaborators at JLA Public Involvement. The feedback form integrates animated videos by JLA and an online map prepared by our own staff.

In a metro area of only 300,000, the plan will be able to offer a network that’s mostly every 15 minutes or better (red). (Screenshot from the online map.)

To design the Draft New Network, we held intensive workshops with NTA staff, City and County planners, and the company (Bus Éireann) that runs the buses under contract with the government. We also leaned on public input from July about how to make the toughest network design choices. The Draft New Network would increase overall bus service by over one third, but as readers of this blog know well, within any limited budget – even a growing one – trade-offs must always be made.

What the Plan Would Achieve

When designing the Draft New Network, we kept in mind the first and second priorities of the 1,200 people who gave their input in an earlier phase of the project:

  1. Reduce vehicle use, by making public transport more useful to more people for more trips.
  2. Continue to serve all areas that have service today, and add service that covers new parts of the metropolitan area.

These goals are in famously in tension, but even in this fairly small city, the Irish government is funding public transport well enough that we can do a good job on both.  It’s a very different situation from what most North American transit agencies face.

Measuring the access provided by the Draft New Network gets at the first goal. Under the plan, the average person would be able to get to 17% more jobs or school enrolments in 30 minutes. (For unemployed and younger residents the benefit is slightly more.)  Existing trips would get shorter, and more trips would become possible within a reasonable amount of time.

Residents of some of the densest areas would see their access to jobs and other opportunities expand. Even outside the centre city, some large and growing towns would gain access. For example, Carrigaline – residents near the centre of Carrigaline would gain access to 35% more jobs within an hour’s commute.

Here’s how the network would change where you can go within 30 minutes from Carrigaline Town Centre south of Cork.  Dark purple is the area already reachable in this time, while pale purple shows the area that would be newly reachable due to the plan.   Grey (there isn’t much) is the area no longer reachable in 60 minutes.

How the plan would change where you can get to in 60 minutes, from the centre of Carrigaline. (That’s the city of Cork in the northwest.) Pale purple is the area newly accessible as a result of the plan.

The biggest reason access would increase is an increase in frequent services in the places where the greatest number of people live and work. Residents within a 5-minute walk of frequent service would increase by 34% (and for unemployed residents, by 56%).

Carrigaline, in the example above, would have 50% more buses departing for the city centre per hour, all day. This not only increases people’s access to the city centre but also to all the places they can go by interchanging with other routes.

To measure improvements that serve the second goal, of maintaining and increasing coverage of the metropolitan area, we counted up all residents and jobs that would be newly close to public transport (regardless of its frequency). The number of residents in the metropolitan area who would be within a 5-minute walk of service would go up by 7%, and the number of jobs would go up by 5%.

Requiring Interchange (Transfers in US Parlance)

The Draft New Network includes a few new nodes in outlying towns, where people would transfer (in Ireland, “interchange”) to reach the centre of Cork.

With improved frequencies, trips involving new interchange can be faster, on average, than direct trips.  Is a network that offers better frequencies, and shorter overall trips, but requires some new interchange, worth it?

Some people will understandably be anxious about interchange, or unhappy about what is a one-seat trip today turning into a two-seat trip: What if their second bus is running behind schedule? What if it’s too crowded and they can’t get a seat? What if they’re asked to interchange someplace without a good shelter to wait under? (It rains a lot in Ireland.)

This network redesign is part of a much larger project, called BusConnects Cork, that includes big investments in speed/reliability infrastructure, vehicles, shelters and signage. Much of this is designed to make interchange easier and more pleasant. The question of interchange, then, is not just about route and network design but also about investments in infrastructure that make interchange reliable and comfortable.

Preparing for Light Rail

Cork will build its first light rail line in the next decade, from its western edge to its eastern edge, connecting major universities, shopping centers, industrial areas, the city centre, existing dense housing and planned future developments.

To prepare for this, the Draft New Network includes an east-west frequent bus route that approximates the path of the future light rail line. Offering frequent, all-day, all-week bus service along the light rail corridor before the train is built supports the future success of the rail line. People’s will start to build their habits and their lives around travel patterns that the train will improve once it arrives. The city can permit new buildings before the light rail is built, knowing that they have decent public transit now while waiting for light rail to be built.

 

Caption: The three most frequent cross-city radial routes, in the existing network (top) and the Draft New Network (bottom). The colors don’t stand for frequency; they just serve to tell the routes apart. The new network sets up a line resembling the future light rail line.

Changing a long-standing route is always a bit controversial. It’s disruptive for people who know and use the bus network today, because they’ve built their lives and habits around the existing pattern. They’ve chosen where to live, or where to enroll in school, in part based on where they can go easily.

But in most cases, the impact on these people would be that they may have to change buses, but will get where they’re going soon.  So is the disruption worthwhile, if the result would be a major expansion in where people can go on public transport?.

More maps and resources are available on the project website.

Come work for us! Transit/Analyst Planner Job in Arlington VA or Portland OR

 

Jarrett Walker + Associates is excited to announce our next round of hiring, beginning today! JWA is seeking an analyst with interest or experience in public transit to work in either Arlington, Virginia or Portland, Oregon.  Our preference is for Arlington but we could hire in Portland for the ideal person.  You must be close enough to commute to one of these offices at least 3 days/week.

The position offers the potential to develop a range of transit planning skills. As a small firm, we can promote staff in response to skill and achievement. Everyone pitches in at many different levels, and there are many opportunities to learn on the job.

Duties include a wide range of data analysis, mapping, graphic design and/or writing tasks associated with public transit planning.

Position:

Transit GIS analyst/planner

Salary range:

$25-$35 hourly equivalent

Applications due by:

11:00pm PST, December 3, 2021

How to apply:

See below.

Jarrett Walker + Associates is a consulting firm that helps communities think about public transit planning, especially the design and redesign of bus networks. You can learn about us at our website (jarrettwalker.com) and at Jarrett’s blog (HumanTransit.org).

What does a typical day look like?

At JWA, analysts work on many different aspects of transit planning projects, using different tools and skillsets. For example, early on in a project, you could be asked to draw a map showing the frequency of each route in a transit network using Adobe Illustrator and QGIS. On another day, you might be asked to lay out a report in Adobe InDesign or create a set of charts in Excel or using R’s ggplot plotting package. Once you’re more experienced, you might make site visits to our clients in other cities to help with a design workshop or a public meeting. We also work together using R and other data analysis programming languages to conduct detailed analyses of existing transit service performance and compare different planning options.

Because our team is small and our projects are highly varied, we seek to hire and provide training to ensure the widest range of ability possible among our staff.

Required Skills and Experience

For this position, the following are requirements.  Do not apply if you cannot offer these.

  • Two or more years professional experience using the skills listed in this section, or formal training in these skills (such as at a college or university). Directly applicable coursework is valuable but not essential.
  • Fluency in written and spoken English. In particular, an ability to explain analytic ideas clearly.
  • Understanding and experience with analysis and visualization of quantitative or spatial information, including working with GIS.
  • Experience in cartography, evidenced in at least one mapping sample that is clear, accurate, and visually appealing.
  • Availability to start work in January 2022, at least 32 hours per week.
  • Willingness to travel occasionally (2-6 times per year) for projects.
  • Legal ability to work in the US as of January 2022.

Evaluation of Candidates

When we evaluate candidates, we will look for a combination of analysis skills and instincts; cartography skills; transit planning interest or experience; and interpersonal/teamwork skills. We may ask candidates to complete a practical test.

We will remove from applications information about each applicant’s sex, gender, race, ethnicity and name. Initial screening of applications will be performed without this information.  You are encouraged to submit your material with your name and these other identifiers (sex, gender, race, ethnicity) omitted, and to provide your name only in the submittal email.  If you do not do this our staff will do it for you.

Compensation, Benefits and Place of Work

Compensation will start in the range of $25-35/hour. Large raises in the first year are common. Our benefits program includes medical, dental, and disability insurance; a 401(k) program; subsidized and pre-tax transit benefits; paid sick leave; and paid time off.

During the pandemic most employees have been working from home for a majority of their work hours, but we do expect employees to be able to be in the office at least three days a week. In normal conditions, JWA allows employees to set work schedules that include working from home or other locations for some of their work time, but we do not permit fully remote employment. This position may require travel a few times a year, for client visits or conferences, once the public health situation has stabilized.

Growth and Development

We generally prefer to develop staff internally rather than hire at senior levels, so there is considerable opportunity for strong employees to advance.  All of our mid-level staff and one of our senior staff started in this position.

The position offers the potential to develop a range of transit planning skills needed to advance in the profession. Everyone pitches in at many different levels, so there is intensive cross-training that helps everyone grow their skills.  There are also opportunities to learn more advanced skills either on the job or through attendance of professional conferences or other structured training.

How to Apply

To apply, please send the following materials to [email protected]

  • 1-page cover letter explaining your interest in the position.
  • 1 or 2-page resume describing your relevant experience and skills – technical, planning, and interpersonal. Please include experience working on projects or in teams with people from different backgrounds.
  • Links or electronic files for up to three (3) samples of your work. If possible, please include a map, a piece of writing, and a demonstration of a spatial analysis. (A single sample may satisfy more than one of these requests.)
    • If you submit a university group project or other collaborative document with multiple authors that is not solely your work (i.e. government agency, nonprofit or consulting reports), please include a short note clarifying your role in the production of the document. For example, if you provide as a work sample a group project from a university course for which you designed all of the maps but were not the primary author of the text, please include a note saying so.
  • Contact information for 1 to 3 references who can attest to your experience with the skills listed above. Please do not include any information about your prior compensation.

Do not put any information in the email itself that you want to be used in the evaluation.    The cover letter and all other materials should be attachments.  The email must present your name and contact details.

Again, you are encouraged to anonymize all information by removing your name and references to sex, gender, race, or ethnicity, and to provide your name only in the email.  If you do not, we will do this for you.

Diversity and Inclusion

JWA follows an equal opportunity employment policy and employs personnel without regard to race, color, religion, sex/gender (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, and any other legally protected status.

This policy also applies to management of staff with regards to internal promotions, training, opportunities for advancement, and terminations. It also applies to our interactions with outside vendors, subcontractors, and the general public.