a towering presence

That's what John Hendel calls me in his TBD profile of me, based on a few minutes we spent together on a Washington DC streetcorner (K and Connecticut).  Hendel elicited some comments on the challenged of multiple entangled transit systems, so it's worth a quick read

(Small factual correction: I don't blame WMATA for me being 45 minutes late, only for 15 minutes.  I had advised John much earlier that I would be 30 min later than first planned.  John combined the two events for rhetorical effect.)

2 Responses to a towering presence

  1. Alex B. February 13, 2012 at 6:36 am #

    Thanks for making the Twitter point. I hear that refrain often – “why don’t they just use Twitter to get the word out?”
    Even a city like DC, with many educated and connected residents, only has a small handful that use Twitter or another such service to get their information. the flip side of it is that using such a service as an interactive method of communication (e.g. having someone at WMATA respond to tweets) is extremely resource-intensive for what is a rather small audience as a percentage of the general riding public.

  2. Jarrett at HumanTransit.org February 13, 2012 at 10:50 am #

    Alex.  I think text messages are the most universal medium.  J

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