Is there anything wrong with calling a group of people “transit users” or “riders”? Is there anything wrong with calling yourself such a thing? Continue Reading →
FAE
The Most Important Blog Post You’ll Read This Year … (Updated!)
… may well turn out to be this one, by Michael Druker at Psystenance. It’s about a conceptual error that lies at the root of a lot of bad transit planning decisions, an error made, at one time or another, by most citizens, many political leaders, and more than a few professionals. It’s called (not very effectively) the Fundamental Attribution Error. It happens when we say or believe statements of the form: “My decisions are based on my situation, but other people’s choices are based on their culture, the kind of people they are.” Continue Reading →