General

Microtransit: good or bad for cities?

Read Eric Jaffe’s piece today on the effect of microtransit (UberPool, LyftLine, Bridj, Leap) on our cities.

The question about all these private operators, seeking to create something between large-scale transit and the private car, is this:  Are they going to work with high-capacity transit or try to destroy it?  There are signs both ways.

If microtransit co-ordinates with conventional big-vehicle transit, we get (a) lower overall Vehicle Miles Traveled, emissions, and congestion, and (b) stronger cases for transit-oriented land use and thus (c) better, more humane and inclusive cities. If they compete with it, drawing away customers from big vehicles into smaller ones, we get the opposite.

If it turns out to be a fight, the playing field would have to be leveled in terms of the overwhelming public sector cost drivers such as workforce compensation and Federal regulatory burden before we have a fair fight.  (And I mean leveled upward, toward fair wages and policies that respect the civil rights agenda encoded in Federal transit regulations.)

Consider the latter: Do we need to clarify the Americans with Disabilities Act so that the cost of complementary paratransit (which takes 20-40% of most transit agency budgets) is shared by all private transit companies operating in the space?  Will we require private transit to do Title VI equity plans to prove that they do not discriminate against people with a low ability to pay? (That would be interesting, because neglect of low income people is intrinsic to most profitable business models, which is why you’ve never seen an airline magazine ad that appeals to low-income concerns.) The enormous burdens of Federal regulation — most of it designed to implement a civil rights agenda that’s theoretically endorsed by all sides — would have to be shared before we’d know who’s really best for which market.

If it were a fair fight, high-volume urban transit (not just rapid transit but also high-volume frequent local bus lines) would continue to prevail where it’s the best use of both labor and scarce urban space.  My fear is that it’s going to be an unfair fight, one that’s only made worse when the media frame it as ‘little enterprising’ upstarts vs ‘big, old’ agencies.  In such an unfair fight, the upstarts can too easily win through means that are destructive to justice and the environment (low wage “contractors”, replacing space-efficient big vehicles with smaller ones) rather than through finding the most efficient equilibrium for all the transport needs of a city.

As Jaffe notes, the way forward is a difficult one for upstarts who are used to thinking of  transit agencies as enemies.  (It can also be difficult for transit agencies and especially their unions, who  may have their own defensive and territorial feelings to work through.)   The way forward is for less expensive service tools, including the upstarts, to focus on lower-density suburbia where the land use patterns make  efficient big-vehicle transit geometrically impossible.  The upstarts could even become contractors of the transit agency part of the time — paid to do things that they can do more efficiently than big buses can — as taxis often are today.  And they can do this while also operating in the city at much higher price points than conventional transit, so that they aren’t undermining the space-efficiency of those existing systems.

But when I hear the upstarts appealing to elitism, and derogating conventional high-efficiency transit, I wonder where we’ll end up … One thing is for sure: This sector is going to need strong regulation to turn it into a force for good.

There’s room for hope.  As I monitor how the upstart microtransit companies talk to their customers and investors, I notice that their early appeals to elitism and generalized transit-hatred seem to be giving way to more practical and inclusive messaging.  Let’s hope the markets (and hey, that means you and your purchasing choices!) reward the companies that want to be part of a humane, sustainable, and efficient city.

London: Why take Heathrow Express?

HeathrowExpress.svgMy recent visit to London, the first in 19 years, gave me a new appreciation for the dangers of creating express trains to the airport that are useful only to high-paying travelers.

We stayed at Paddington, on the north-west edge of the inner city, because I presumed that the Heathrow Express — nonstop trains between Paddington and Heathrow Airport every 15-30 minutes — would help us handle the awkward moves with luggage.  It worked fine for that, but the fare was obscene (well over GBP 20 each way) and the trains were therefore nearly empty.  I should have suspected this from the logo's resemblance to a luxury car hood ornament. 

This appears to be a classic example of an overspecialized transit service — designed to separate people by fare even though they are all going in the same direction at the same time.  Its based on the assumption that people with money would like to wait longer for a more comfortable service that skips a few stations, rather than use the ordinary Underground line from Heathrow that is far more frequent and runs directly to many more parts of London.  I have similar concerns about overspecialized airport train projects in Toronto, and others proposed elsewhere in the world.  

Quite simply, I'd have been happy to pay half the fare for a train that made a couple of stops, so that a lot more people could get on.  Heathrow Express has achieved a nice sensation of luxury; near-empty trains are always a pleasure, but they also suggest a poor business model.  Heathrow Express will eventually have competition from Crossrail, which will run deeper into London with a few more stops, but which will still be much faster than the old Piccadilly Line from Heathrow.

After all, if people with money refuse to ride the Underground, then why does the Underground contain advertising for first class seats on Emirates?  

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can we get the slides from your presentation?

[Updated August 1, 2019]

This is the second most common question I receive, second only to “What do you think of ___ transit technology?” but a little ahead of “How do I become a transit planner?

While it’s usually the client’s decision, my preferred answer is a compassionate no.

In my presentations, most of the content and tone arises from what I say, not what’s on the slides, so releasing the slide deck without my voice attached carries a high risk of misunderstanding.   Slides by their nature do not convey nuance, tone, or feel.  If I prepared slides that were easy to understand without the benefit of what I’m saying, they might be fine for professional contexts but they’d be way too boring to use in a public event.
For example, I will sometimes just put up a picture and a few words that prompt me to tell a story, but I’m not going to put the three-paragraph story on a slide, and even if I wrote out the story in the notes (and even if, more implausibly, the people reviewing the slide read the notes) it wouldn’t convey the effect of me telling the story.
This may be one of those few moments when my past life as a theater director affects me.  I’m very attuned to the difference between a performance and a script or score.  If scripts accurately reflected what happens in a live performance, we wouldn’t need live theatre or live music.  PowerPoint slides are part of the script; they are not the show.
In resisting releasing my slides, I am also cognizant of Edward Tufte’s groundbreaking work on visual presentation, notably The Cognitive Style of PowerPoint, in which, among other things, he blames the lazy thinking encouraged by PowerPoint for the Columbia space shuttle disaster.
The other obvious reason, which is that my slides are our intellectual property, is the least important to me, though I obviously dislike seeing my work show up without acknowledgment in things that other people produce.
So when I get this request, my response is:
  • If you are interested in a particular thing I said, there’s probably a quotable article here about that.
  • There may also be a video of my presentation.  You may be able to find it on the event sponsor’s website, and the best of my presentations are also collected here. While it has its own limitations, a good video can capture most of what actually happens in an event.
I hope that helps.

quote of the week, from ursula k. le guin

Not from her extraordinary National Book Award acceptance speech (textvideo), in which she challenged both the commodification of literature and the marginalization of science fiction, but for this [item 90]

We do have our nice Subaru, but we can’t drive it. I never could. I learned to drive in 1947 but didn’t get a license, for which I and all who know me are grateful. I’m one of those pedestrians who start to cross the street, scuttle back to the curb for no reason, then suddenly leap out in front of your car just as you get into the intersection. I am the cause of several near accidents and a great deal of terrible swearing.

Imagine what might happen if everyone assessed their own driving skills so candidly.

 

What motivates mode choices for urban residents?

A report from the TransitCenter has discovered something that's obvious to transit riders but not always to our urbanist elites:  Transit succeeds when it is fast (in terms of total trip time and reliable).  

While we know this from the actual human behavior we call ridership, it's also nice to see it confirmed in people's conscious thoughts, in the form of surveys.  Actual behavior is a better signal than surveys when the two contradict, but when behavior and surveys agree, the survey adds something useful: a sense that people are not only making certain choices, but are conscious of those choices and able to discuss them.  That, in turn, is good for intelligent policymaking.

They commissioned a study of 12,000 people across the country, representing large cities from each of the major regions, asking them a variety of questions on their attitudes towards and use of transit. While the document is full of interesting insights, this chart is really key:

Screen Shot 2014-09-18 at 1.04.24 PMRegardless of the age of the respondent, the two most important factors for choosing a travel mode: total travel time (walking/cycling/driving + waiting + riding), and reliability. 

The table below reports on a variation on the same question:

Screen Shot 2014-09-18 at 12.19.51 PM

Look at the top 6 responses to the question of "I would ride transit more if…":

  1. it took less time (travel time)
  2. stations/stops were closer to my home/work (travel time)
  3. it was clearly the less expensive transportation option
  4. the travel times were more reliable (reliability)
  5. there were different transit modes available
  6. it ran more frequently (travel time and reliability)

Four of the top 6 responses to this question concern travel time and reliability. How quickly can I get to my destination? How sure am I that the trip is going to work consistently? And how much does it cost? These are the same questions we ask when choosing to drive, or picking a commuting route.

The low ranking of frequency is not too surprising, because it simply shows that people are reacting to total trip time and reliability, and are not all that fixated on specific elements of that total.  The problem with all surveys of this type is that they are divorced from the actual math of how optimal travel times are achieved for the most poeple.  When this is factored in, frequency is paramount in delivering the desired outcome.  On the other hand, shorter walking distances (item 2), if defined as a goal, is deterimental to total travel time because it implies lower frequencies and thus longer waits.  

Note what isn't important in the respondents' assessment of their own mode choice factors: "nicer" vehicles, "more comfortable" seats.  When it comes to how they make actual choices in their actual situation, these are far less critical than whether the service is useful.   Obviously, people have minimum quality standards for these things, but these data suggest that they are finding those minimum standards to be met by the transit they see around them in the US.    

Given the relative unimportance of even the most basic civility features like cleaniness and comfort, what importance can be ascribed to the even more optional features such as romantic vehicles or public art?  (Not questioning the larger value of these things, but only their relevance to people's mode choices.)   This data needs to be faced by anyone who argues that we should have quantitatively less transit so that shelters can be cuter, or so that our experience will be more like Disneyland, or simply because — in the interests of "place mobility" – people should want to travel more slowly.  

What matters in transit ridership?  These are the big ones:  Travel time. Reliability. Cost.  If you want to get people out of cars and into transit, start there.

Spokane: two events on friday!

This Friday 8/8 I'll be back in Spokane, Washington for two public events, among other things.

"Back" because once I've led a transit network design for a city, as I did in Spokane in 2000-01, it means I've been all over it in detail, so it feels like home in a way.  And once the design has been implemented, and has become the foundation for how the city gets around on transit, it's like having an offspring to visit there.  

I'll be doing two public events.  Here's the one at lunchtime, which is likely to touch on downtown issues:

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 Here's the evening one:

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 Neither seems to require an RSVP, so feel free to surprise us with the turnout!

my australian interviews

For the record, I did an interview with the local ABC (public radio) affiliate in Darwin last week, discussing the transit network planning we're doing for this fascinating high-rise tropical outpost.  Here's the audio link:

Jarrett walker

I also did one yesterday with the similar affiliate in Melbourne, but haven't received the audio yet.