Canberra: Good Planning Can Lead to More Service

A decade ago, I was part of a team developing a Strategic Public Transport[1] Network Plan for Australia’s national capital, Canberra.  It gave rise to this thinkpiece about long term public transport planning in general.

A key idea was to have a citywide network of Rapid buses, with widely spaced stops.  Our most ambitious map (below, click to enlarge) imagined four of them, shown in red, though only the two longest ones were to be implemented anytime in the near future.  We also proposed a local frequent network (orange) covering most of the city.

Canberra 2031 network envisioned in 2007

We stopped there because we wanted the plan to seem financially reasonable.  Still, we were clear at the time that we were creating a structure for growth.  We were not predicting what would happen in what year, but rather defining a network of services that would phase in as development and political support warranted.

So it’s in the nature of such a plan that you’re creating a guide without knowing exactly how it will come out.  As it turns out, the plan has moved faster than I expected.  One Rapid line is now becoming light rail, but just as important, the government has announced a far larger Rapid network than we ever imagined, nine lines in total:

Canberra Rapid Network 2018

When a transit idea catches on locally, everyone wants it, so the next stage is often to deploy it beyond the range of where it can really succeed.[2]  So I wouldn’t be surprised to see this network pruned as ridership numbers come in, especially if times get leaner.  But meanwhile, the lesson is that great planning can lead to more money, if it starts to build a vision that people care about.  I don’t regret the fact that our plan’s vision, prepared 10 years ago, was more limited.  At that time, a more abundant plan would have seemed delusional.  You walk before you run, as they say.  We were walking 10 years ago.  Now Canberra is running.

 

 

 

[1] Public transport is the global term for what North Americans call transit.  I tend to use the word appropriate to the place I’m talking about, but I hope everyone understands it on both sides of North America’s moat.

[2] One of my concerns in strategic planning is to propose only a few corridors of high-level transit in the early years, so that there’s a motive for development to concentrate on them.  This effect is lost if that network goes too many places, relative to the demand for development.  The result is likely to be a more sprawling city.

On Being Among the “100 Most Influential Urbanists”

Planetizen did an online survey on the most influential urbanists, and a first round, with a list of over 200, has now been narrowed to 100.  For some reason, I am #57.  It means a lot to me that there’s this much interest in transit networks.  For most of my career, this has felt like lonely work, swimming upstream against a torrent of apathy.

But my gratitude wouldn’t be credible if I didn’t have a few questions.

The only person whose presence is really objectionable is surely Thomas Jefferson (#51).  He is on the list mainly for his contributions to rural architecture, notably his estate at Monticello, as though all architecture is automatically urbanism.  Meanwhile, he is famous for writing things like this:

I think our governments will remain virtuous for many centuries as long as they are chiefly agricultural; and this will be as long as there shall be vacant lands in any part of America. When they get plied upon one another in large cities, as in Europe, they will become corrupt as in Europe.

Jefferson was a good guy in many ways, but if you want to understand why the US constitutional structure is so biased against urban interests — most obviously in the construction of the Senate — you must consider Jefferson’s role in fostering this attitude.

Jefferson is the only person on this list that I’d question — and fortunately, I’m not too worried about offending him.  Which raises a more amusing point.

Though I’m ranked as more influential than Hippodamus of Miletus (498-408 BCE), I’m obviously infinitely less influential than he was, if only because he got a 25-century head start.  When I did this survey myself, I voted mainly for dead people, with a preference for long-dead people, because we have some perspective on how influential they actually were.  Separate polls for different historical eras, and one for living people only, would have been a little more credible maybe.  (And of course, the list makes it sound like urbanist history happened only in Europe and its colonies.)

Enough nitpicking.  I’m not the 57th most influential urbanist in human history — maybe not even the 5700th — but it’s still a huge honor to be the 57th most popular among the readers of Planetizen.  I’ve done what I could to change a conversation about transit that is very set in its ways, and I’m grateful to everyone who thought my work was worthwhile.

As for whether I was really influential, check back in the 47th century.

Not the Suburb of the Future

Several people have asked me to respond to landscape architect Alan Berger’s NYTimes piece on “The Suburb of the Future.”  The piece invites us to imagine a series of technologies that will allow all of us to live on large plots of land spreading out across the landscape.  It’s worth reading, because it captures a lot of what goes wrong when architects posit a purely aesthetic notion of urbanism without running the numbers or discussing the full impacts.

(It also contains that self-ridiculing term “what Millennials want,” which in the absence of data means “what I want Millennials to want.”  Most people can’t predict what they’ll want later in life, and their parents and grandparents can only do this by assuming, perilously, that their children are copies of themselves who will follow the same life trajectory that they did.)

There are basic geometry problems with uncontrolled sprawl that Alan Berger is not discussing, and that his vision does nothing to address.  These include the long travel distances which consume more transport capacity and cause more emissions, as well as the removal of so much land from agriculture, flood protection, and the environment generally.  There is also the severe problem of induced travel demand from driverless vehicles, which will expand the demand for road space.

My own city, Portland, has achieved its desirability largely through it’s urban growth boundary constraining sprawl.  If Alan had had his way 40 years ago, the magnificent and relatively new vineyard region just outside of our city, and Oregon’s best agricultural land, would all be covered with houses by now.

Oregon wine country

Oregon’s wine country just outside of Portland. It exists only because our 1972 limits on sprawl kept us from paving it.

 In short, sprawl still has all of the usual negative impacts, and because these problems are not aesthetic, making sprawl more beautiful is not really the point.
Personally, I live in a detached house because am into gardening, so I would never argue that everyone should live in apartments.  In our existing suburbia there can still be plenty of places for people who genuinely want low-density living to have it.  But there is not enough room for it to continue to be promoted as the only way to have a normal life.

 

 

 

 

Helsinki: A Transit Map by Jug Cerovic

A while back I did a post on the subway maps of the Paris-based Serbian designer Jug Cerovic.  His style is to look for distinguishing features in the geometry of the network structure, and highlight these to give a sense of order.

He has a new one of Helsinki …

helsinki-metro-map-v-1-3

… but the cool thing is not just the map but his explanation of his design process, which I highly recommend.

 

Bus Network Design is a “Hot Trend”!

Longtime readers know I’m suspicious of “hot trends,” but it’s great to see that bus network design is finally having its moment in the limelight. The respected public policy magazine Governing has a nice feature by Daniel Vock on bus network redesign.  It happens to feature two projects that we worked on, Columbus and Houston, and it has some quotes from me, but it would be a good article even without those things.

There’s one mistake in the piece.  Vock writes, “Plus, a well-designed bus network can lead to fewer trips because riders have to transfer less to get to their destinations.”  I think he means boardings rather than completed trips, but in any case, our network designs sometimes increase transferring, even as they reduce travel time.

But it’s a good read.

 

 

Fare Policy vs Ticketing Technology: San Francisco Edition

Many, many times, I’ve asked a transit agency’s leaders about their fare policy, and been told instead about their ticketing technology.  “Are you thinking about fare structure?” I ask.   “Yes, we’re on it!”  they say. “We’re working on this fabulous smartcard!”  Don’t trust a fare expert who can’t distinguish the policy decisions that set fares and the technologies that implement them.

Arielle Fleisher of SPUR has a good piece on fare policy in the Bay Area, which will be useful to anyone in multi-agency regions in North America.[1] Describing Clipper, the smartcard shared by almost all of the region’s 27 transit agencies, Fleisher writes:

There is no denying that the Clipper card is a magical piece of plastic. Since its debut in 2010, Clipper has made it much easier for people to switch between different transit systems and travel throughout the region. But if you look under Clipper’s hood, it quickly becomes apparent that the card’s magic masks a complex web of transit farclipperLogoLarge.pnges, passes and policies that ultimately limit its effectiveness. Put simply, a close look reveals that the Bay Area has a fare policy problem.

Back in the 80s and 90s, when I worked in the Bay Area, there was no “hood” to look under or “mask” to hide behind.  The mess was in everyone’s faces.  The many transit agencies required their own paper tickets or passes, and your only hope of moving freely across agency boundaries was to carry numerous rolls of quarters.

As the Bay Area considers the next generation of Clipper, Fleisher rightly warns of the risk that the region’s leaders will focus on making the technology cool rather than making the fares logical.  She enumerates five problems a multi-agency fare policy should solve:

  1. Disparate fares make using transit confusing.
  2. Separate fares for different agencies are a problem when one agency substitutes its service for another’s, as happens during disruptions.
  3. There isn’t a single pass that employers can purchase for their staffs.
  4. The system penalizes trips that happen to require multiple operating agencies.  (And note that some agencies still charge for connecting between services of the same agency!)
  5. The system makes it hard to do coherent discounting for low-income persons.

To which I can only say, yes!  And yes, we were yelling about all this 30 years ago.  The smartcard “solved” this problem only for relatively fortunate people.  If you don’t have to think about what you’re spending, you can just buy a Clipper card and wave it everywhere.  So there’s a risk of elite projection, in that many decision makers, who tend to have above average incomes, no longer experience the problem in their daily lives, the way everyone did back in the pre-Clipper days.

Still, the fare problem in a multi-agency region is genuinely hard.  If it weren’t, we’d have solved it long ago, because technology was never the real barrier.   Consolidating all the agencies into one isn’t the answer.  The point is to have clear boundaries and clear relationships across those boundaries.   But as long as there are multiple agencies, each agency has its own budget to balance.  Introducing new inter-agency fares costs money for each agency, as more fares have to be shared with other agencies that were part of each person’s trip.  Unless there is some new funding, the money has to come from raising the base fare, which is one of the most unpopular things a transit agency can do.  Integrated fares, when they happen, will be a cost item. They always are.

And as I can’t emphasize too strongly, every time you tell a transit agency to use its limited funds to do something other than run service, you’re telling them to cut service.

Even if you don’t live in the Bay Area, Fleisher’s article is a good read.  Chapter 11 of my book Human Transit also explores fare issues.  And if you’re interested in the dynamics of how a big North American metro deals with having 27 transit agencies, and why that might not be a bad thing, there’s my article on seamlessness, itself a response to an excellent SPUR paper on the subject.  (And again: if you want to see how influential, respected, and popular a local policy institute can be, you should learn about SPUR!)

 

 

[1]  The transit agency structure that I describe here is mostly a North American concept.  Elsewhere, the problems described here arise between operating companies (publicly or privately owned) that have the right to set fares and keep fare revenue while also getting subsidy from a government transport authority — a so-called “net cost” contract.”  The new best practice is “gross cost” contracts, where the government keeps the fare revenue.  This lets the government authority control the fare policy decision, because only its own revenue is at stake.  (It also lets the government design a coherent network.)

The Problem of School Transportation

Why Isn’t the Transportation Sector More Engaged in Student Transportation?” asks Jennifer Schiess of Bellwether Education Partners in the Eno Transportation Weekly.  Schless provides a good overview of why school buses — “the largest mass transit system in the [US]” — are so frustrating, for both students and providers.

Yet the real problem is much simpler than her article suggests.  The problem is bell times.  Really, this is all you need to know.

Many, many US transit agencies are pressured to run service to schools where yellow bus service isn’t provided.  In the early 1990s, for example, when I was working in California, funding cuts wiped out almost all school-funded yellow bus service.  Suddenly one day, a regular bus passed near a high school and found 200 kids waiting, for more than a bus could handle.  The problem was dumped onto the transit agencies without any funding to address it.

What’s more, when school districts run school buses, they think about how to run them more efficiently.  This often means setting bell times — the time school begins and ends —  differently at different schools so that a single bus and driver can do multiple pieces of work.

But as soon as the schools didn’t have to think about transportation, they stopped setting their bell times with any concern for the efficient use of transit resources.  Suddenly, we transit planners were told, bell times were locked down by other priorities.  The result was a mess for both transit agencies and students.

For transit agencies, pulling out a bus to work just a brief shift is very, very expensive.  The cost lies in the short driver shift, the one-direcitonal demand, and the cost of owning a vehicle that is used only briefly.  You can pay the driver less, but expect to get what you pay for in terms of the skills required (supervising kids, intervening in conflicts, and, in your spare moments, driving.)

school deviation

Deviations to get close to schools disrupt the all-day pattern for other riders, and usually can’t provide the capacity the school needs anyway if the all-day demand is low, as in most low-density suburbs.  NCTD Route 332 in Vista, California.  Source: 511sd.com

In dense cities, there is often enough all-day transit near a school, and enough walkable streets, that students can disperse at bell times using services that are running all-day anyway, though the sudden big loads are still a challenge for these services.  In network designs, I often try to keep routes a few blocks away from major schools, so that kids will tend to walk to stops on different routes instead of all ending up at one.

But in a low density suburban area, there may be almost no demand until 3:00 PM, when suddenly there are 500 kids expecting us to take them home.  Buy big buses that hold 100?  Sure, but that’s still five driver shifts that are 1-2 hours long.  And if three schools set identical bell times, we need 15 shifts, when if they staggered bell times we might still get away with five.

This is a nice example of a problem that no technology will solve, at least until we have such cheap driverless buses that it’s no problem for them to sit around until once, twice a day, we need five of them.  Like all users of transportation services, schools need to be motivated to think about the demands they place on public services.  Because without staggered bell times, these demands can eat transit agency budgets, disrupt other customers, and produce worse mobility for everyone.

 

 

Basics: The High Cost of Peak-only Transit

How often have you heard that rush hour is when transit really excels?  When you see all those crowded buses and trains, for just two hours or so, it seems like transit’s really proving its value.

Not so fast.  Transit systems that run at a low level all day but then ramp up hugely during the peak can be very, very inefficient.  That’s because putting out a bus or train to run just for 2-3 hours entails the following big marginal costs:

  • You must get someone to report to work for a short shift.  This usually means that you pay them for more hours than they work.  Some agencies are also prohibited, in their labor contracts, from using part time drivers, which are really the only way to serve these short shifts efficiently.
  • Peak demand that flows in only one direction, as in the classic American single-centred city, also generates the huge inefficiency of moving all those vehicles, entirely or mostly empty, back in the reverse-peak direction.
  • The peak determines the number of vehicles that must be owned and maintained.

Sometimes, peak ridership is so much higher than midday that the fare revenue makes up for all these inefficiencies, but not always.

In fact, my experience with American bus operators is that few of them have really counted the cost of their peak-only services.  Transit agencies should know and report the true marginal cost of a peak-only vehicle hour as distinct from an all day vehicle hour (including all-day buses that continue through the peak.)  We know peak-only service is expensive, but we’d have much clearer conversations if we knew exactly how much.

Why is Bus Ridership Falling? — Notes on the Famous Mineta Paper

When respected authorities speculate about why transit ridership is falling in the US, they usually cite a 2015 paper by the (respected) Mineta Transportation Institute, authored by Bhuiyan Alam, Hilary Nixon, and Qiong Zhang.

The paper has one blindingly obvious conclusion that we shouldn’t need statistics to prove: If you want ridership, you have to run service.  The quantity of service, measured several ways, overwhelmingly determines ridership outcomes.  My comments about the paper in no way question this conclusion.

Still, the paper has problems that are common in papers in the statistical social sciences.  To some extent, I’m not even critiquing the paper so much as the discourse from which it arises.

(And if this is tl;dr, by the way, there’s a “Conclusion” section you can scroll down to.)

Useful Findings, Misleading Interpretation

The study seeks to explain the variation in passenger boardings per capita, an imperfect but easily calculated measure of ridership.  It looks at a large set of things that could explain this variation and concludes that:

The results indicate that gas price, transit fare, transit supply, revenue hours, average headway, safety, transit coverage, and service intensity show statistically significant impacts on transit demand by bus.

All of these except gas price are internal.  In simple language, an internal variable is a thing that someone could change, while an external one (like the weather) is one that they can’t. [1]

But their interpretation of this is deeply misleading:

The results show that the internal variables, the factors that transit managers and operators control, are predominantly the significant predictors of transit travel demand by bus mode. Seven out of eight internal variables in the OLS regression model proved to be significant factors in determining travel demand by bus. [emphasis added]

It is utterly false to say that the internal variables are under the control of “transit managers and operators,” unless you think they can print money. Again, these variables are “transit fare, transit supply, revenue hours, average headway, safety, transit coverage, and service intensity.”

Transit managements can turn fares up or down, and they can be more or less careful about safety, and they can hire firms like mine to help them redesign their networks.  But the larger reality of service quantity — the most important point of the entire paper — is mostly the result of investment decisions made above their level.  Transit is mostly subsidized due to its public benefits, and the level of that subsidy is controlled by some mix of elected officials and voters.  Management has a marginal role in how efficiently that subsidy is translated into service quantity. [2]  Mostly, you get in service what you’ve paid for in subsidy.

This mistake goes to a critical problem in the way the bus ridership decline is being discussed, and why so much activism around the issue is misfiring.  More people are yelling at their transit agencies than are yelling at the elected officials who actually control service quantity   The Mineta paper’s careless language encourages that confusion.  There is no point in telling transit managers that they should run more service.  They agree with you.  You need to tell elected officials this.

What Doesn’t Matter?

The findings about what matter to transit ridership are interesting, but so are claims about what factors don’t matter. Here the authors make sweeping claims about how clueless we transit planners are:

The study found that certain variables that many transit planners view as important determinants of transit demand did not have significant impacts on transit demand. … Variables such as transit orientation pattern, median household income, percentage of college population, percentage of immigrant population, vehicles per household, and MSAs in the South … do not impart significant effects on transit demand by bus. … Population density and the percentage of households without cars show insignificant impacts on transit demand …

To which I can only say, it depends on how you measure these things.

The finding that population density doesn’t matter is based on a common mistake.  The authors measure the total density of Metropolitan Statistical Areas, which are aggregations of US counties that may contain vast expanses of rural area and even wilderness. (More on this, with photos, here.) But even average density of the truly urban area is not what matters.  What matters is density adjacent to transit service.  (The late Paul Mees made the same mistake in his book Transport for Suburbia, as I discuss here.)

This is an example of a case where some geometric thinking would have helped, which is what I tried to do in my transit ridership explainer.  The residential density that matters to transit is the number of people within a fixed radius of a transit stop.  If ridership wasn’t twice as high where density is twice as high, this would mean that individuals living at low density are more likely to use transit than those living at high density.  Such a claim would not only be wildly counterintuitive, it’s also disproven by virtually every transit agency’s stop-by-stop ridership data, as long as you focus narrowly on density near transit.

dot map dublin

A segment of Dublin’s bus route 13, with passenger boardings as dots and residential density in the background. More density right around the route means more ridership. Makes sense, doesn’t it?

Problems with Rates

The confusion about how to measure density also affects a confusion about terms expressed in percentages, medians or averages, as most of the demographic variables are.

The authors run correlations with the percentage of people who are immigrants or college students. Vast parts of an urban area where transit isn’t abundant enough to be useful, if it exists at all, are counted in these rates.   The median income of an entire city matters less to ridership than the median income of the parts of the city served by useful transit.  These are always very different things.

That’s why our firm almost never studies or maps percentages; instead, we study densities.  We draw maps of the density of poor people, or students, or seniors, or whatever.  Because only that shows you how many people we’re really talking about, and where they are.

Conclusions

Too often, social science papers rely on correlations without thinking about what transit is spatially.  Everything I’ve said here will be blindingly obvious to any practicing transit planner —  not just because they show up in properly granular analyses but because the mathematical consequences of them not being true are so nonsensical.  That’s why I’m confident in relying on geometric claims in my own work.  They tend to win arguments in the political world because they don’t require anyone trust a black box of analysis that’s studded with assumptions, or to assume that experts always know best.

The biggest single mistake in this and most similar studies is the false confidence in aggregating data across a metro region.  It is geometrically inevitable that any remotely viable transit agency will distribute its benefits very unequally across the land area of its region — especially in response to density — and the way that transit’s benefits are distributed over a city means that total inputs and outputs at the citywide scale don’t matter very much.

But these papers are at their most exasperating when their resistance to geometric thought is coupled with unfounded claims about how clueless we practitioners were before this paper enlightened us. As a PhD myself, I have the highest respect for the work of scholarship.  But a regression analysis is only as good as the assumptions that went into it, and these need much firmer grounding in geometric reality, as well as in the reality of how transit decisions are actually made.

Nevertheless, the main point of the study, and the one for which it’s most often cited, is indisputable:  Network design projects can help improve ridership for a given amount of money, but for step-changes in ridership, you have to fund more service.

 

[1] The internal/external distinction, routine in the social sciences, is entirely relative in ways that should be more clearly marked in papers.  Whether a factor is internal or external depends on the selected point of view.  My reaction to seeing transit quantity described as internal is that it is not in control of the stated point of view, namely “transit managers and operators.”  Weather used to be the paradigmatic example of an external variable, but now that we know it’s partly the result of human actions, it could be internal if you take the long view of human agency.

[2] Not a zero role, but very small compared to the magnitude of cost involved.

 

Portland: Hiring Nice People

IMG_3584A thing to like about Portland’s transit agency TriMet:  They don’t hire commercial drivers and train them to be friendly.  They hire friendly people and train them to drive a bus.