Author Archive | Jarrett

What’s wrong if transit support exceeds transit ridership?

Posted on October 3, 2014 in Advocacy

Nothing.

In today's CityLab, Eric Jaffe expresses concern about the fact that support for public transit in many American cities is far exceeding its ridership.

Every transit advocate knows this timeless Onion headline: "98 Percent Of U.S. Commuters Favor Public Transportation For Others." But the underlying truth that makes this line so funny also makes it a little concerning: enthusiasm for public transportation far, far outweighs the actual use of it. Last week, for instance, the American Public Transportation Association reported that 74 percent of people support more mass transit spending. But only 5 percent of commuters travel by mass transit. This support, in other words, is largely for others.

This is entirely a good thing, given the state of transit in America today. If transit were only supported by its existing riders it would be in a death spiral, because most American transit isn't currently useful enough to penetrate a large part of the travel market.

The "support-usage gap," as Jaffe calls it, does not mean that Americans support transit just in hopes that others will use it. We don't need that psychological speculation because the real explanation is factual: For most Americans, in the context of their lives and locations and situations and priorities, the transit that exists today is not a rational choice. Many Americans who support transit but don't use it may be saying that they want transit to be an option, but that it currently isn't.

This is exactly what we should expect in a country with such low quantitites of transit per capita, and where the public consciousness about the need for transit is way ahead of the political process of funding and designing it. Canada, for example, has more than twice the transit service per capita, therefore more than twice the ridership per capita, therefore more of the population on transit. But the support for transit in urban populations is high in both countries. Support and usage are, and should be, unrelated. That's because people are thinking about what they want, not what they have.

In my experience as a consultant, the real problem with the support-usage gap is one of education. Working in Canada, I always notice that the public and stakeholder conversation about transit is just a little more informed than it is in the US. The common confusions (see Chapter 3 of my book) don't have as much impact on the discussion. That difference arises from the fact that a bigger share of the Canadian population has personal experience with transit. If you use transit regularly, there are some things about it that you'll just naturally understand better. If nothing else you won't fall into common motorists' errors like overvaluing speed and undervaluing frequency, or assuming that technology choice is more important than where a service goes, and how soon you'll get there.

But do you support transit but don't find it useful? That's great! Help us make it better! Welcome aboard!

What motivates mode choices for urban residents?

Posted on October 2, 2014 in General

A report from the TransitCenter has discovered something that's obvious to transit riders but not always to our urbanist elites: Transit succeeds when it is fast (in terms of total trip time and reliable).

While we know this from the actual human behavior we call ridership, it's also nice to see it confirmed in people's conscious thoughts, in the form of surveys. Actual behavior is a better signal than surveys when the two contradict, but when behavior and surveys agree, the survey adds something useful: a sense that people are not only making certain choices, but are conscious of those choices and able to discuss them. That, in turn, is good for intelligent policymaking.

They commissioned a study of 12,000 people across the country, representing large cities from each of the major regions, asking them a variety of questions on their attitudes towards and use of transit. While the document is full of interesting insights, this chart is really key:

Regardless of the age of the respondent, the two most important factors for choosing a travel mode: total travel time (walking/cycling/driving + waiting + riding), and reliability.

The table below reports on a variation on the same question:

Look at the top 6 responses to the question of "I would ride transit more if…":

it took less time (travel time)
stations/stops were closer to my home/work (travel time)
it was clearly the less expensive transportation option
the travel times were more reliable (reliability)
there were different transit modes available
it ran more frequently (travel time and reliability)

Four of the top 6 responses to this question concern travel time and reliability. How quickly can I get to my destination? How sure am I that the trip is going to work consistently? And how much does it cost? These are the same questions we ask when choosing to drive, or picking a commuting route.

The low ranking of frequency is not too surprising, because it simply shows that people are reacting to total trip time and reliability, and are not all that fixated on specific elements of that total. The problem with all surveys of this type is that they are divorced from the actual math of how optimal travel times are achieved for the most poeple. When this is factored in, frequency is paramount in delivering the desired outcome. On the other hand, shorter walking distances (item 2), if defined as a goal, is deterimental to total travel time because it implies lower frequencies and thus longer waits.

Note what isn't important in the respondents' assessment of their own mode choice factors: "nicer" vehicles, "more comfortable" seats. When it comes to how they make actual choices in their actual situation, these are far less critical than whether the service is useful. Obviously, people have minimum quality standards for these things, but these data suggest that they are finding those minimum standards to be met by the transit they see around them in the US.

Given the relative unimportance of even the most basic civility features like cleaniness and comfort, what importance can be ascribed to the even more optional features such as romantic vehicles or public art? (Not questioning the larger value of these things, but only their relevance to people's mode choices.) This data needs to be faced by anyone who argues that we should have quantitatively less transit so that shelters can be cuter, or so that our experience will be more like Disneyland, or simply because — in the interests of "place mobility" – people should want to travel more slowly.

What matters in transit ridership? These are the big ones: Travel time. Reliability. Cost. If you want to get people out of cars and into transit, start there.

Are streetcars-in-traffic skeptics sacrificing goodness for perfection?

Posted on October 1, 2014 in Rail Transit, Streetcars (Trams), Washington DC

That's David Alpert's frame in a piece in the Atlantic Citylab today (links added):

Jaffe, Walker, Yglesias, and Capps have no duty to support Team Transit [sic!] no matter what. They should speak their minds. And anyone who supports mass transit expansion should want it to be as close to perfect as possible.
I worry about streetcar criticism that states that a streetcar without every desirable feature is worse than nothing.
But streetcars also have another set of opponents: Those who simply don’t want to fund any transit at all, regardless of its specifics. They seize on any flaw to stop projects that might change their street or interfere with their driving.
So I worry about the effects of this latest trend in streetcar criticism. While streetcar projects can and should be better, many of these articles go further and either imply or outright state that a streetcar without every desirable feature is worse than nothing.
That’s not right. Perfect transit is absolutely a goal, but the perfect must not be the enemy of the good. There are plenty of reasons why a streetcar might be worth supporting, even if it isn't as long, frequent, or speedy as we might like.

I have spent my whole career helping people value what's really good-but-not-perfect in transit choices. Our difference is that in Alpert's framing of the question, the fundamental good to be defended at all costs is the streetcar technology, while to me the fundamental good is the liberty of large numbers of human beings, and their access to both happiness and economic opportunity.

Let us take Alpert's perfect-vs-good frame and deploy it differently. Many earnest American leaders visit places like Bordeaux and Strasbourg and agree their cities should look just like that. This looks perfect to them, but they realize they'll have to start with something that's good-but-not-perfect, an imperfect good.

Well, which "good" element should we start with? In Bordeaux and Strasbourg, the streetcar (never mixed with traffic) is a result rather than a cause of a whole bunch of other things: policies that limit car access, for example, so that transit of any mode can run reliably and so that it delivers people into a rich pedestrian space. The Bordeaux and Strasbourg streetcars also began with the "imperfect good" of bus services, which were used to build robust lines with actual existing markets that would support the future rail service.

Why should the "imperfect good that we start with" be the streetcar instead of a really liberating transit system run, for now, by buses? Why must we start with a hunk of decontextualized technology rather than our liberty and opportunity to go where we want to go?

Alpert goes on to make other points about why "imperfect but good" streetcars are worth supporting:

Imperfect transit can still be good for cities.
Millennials, empty nesters, and others want walkable, livable urban places. Unfortunately, there aren’t enough of those in the United States, which is why they’re increasingly expensive.
There are plenty of places on the edges of cities that could become more walkable, more urban, and have more of a sense of place. To do that, they need better transit, more amenities, and more residents—which generally means more density. When such a place achieves greater walkability and urbanization, the factors making it so strengthen over time. … It’s a momentum game, and even an expensive, sub-optimal transit solution—such as a less-frequent streetcar with no dedicated lane —can push the cycle in the right direction.

The sheer abundance of places that need to be made more walkable is actually the strongest argument against the streetcars-in-traffic campaign. In transit, if it doesn't scale, it doesn't matter. Streetcars-in-traffic have helped enrich a few superdense districts, but they are far too slow, unreliable, and expensive to scale to the size of our urban mobility problem — at least not as long as they remain stuck in traffic. (Once they get out of traffic, they are essentially light rail.) Nor are streetcars remotely necessary for the development of walkable, urban places.

If you want to see how a city massively expands the usefulness of transit, and thus the potential for transit-oriented lives, look to what is happening in Houston. Massive, scalable, high-frequency bus grids that are useful for getting all over the city, and that can be created now.

An imperfect streetcar might be all your city can afford—for now. … Your city can make it better later, and may even plan to.

The frame here is: "The streetcar technology is the essential good, and people's ability to access their entire city is a nice-to-have that we hope to add in the future."

But even if you accept that frame, what's the track record of claims that modern streetcars-in-traffic, first built in compromized ways, have led to later efforts to improve them? Perhaps you should study Portland, which has been living with this product for longer than any other US city.

The streetcar has been extended up to the limits of usefulness for such a slow-by-design service (about 3.5 miles). But there are no serious proposals for taking cars out of its lanes for enough distance to matter, nor is there much energy behind extensions. Why?

In Portland, support for streetcar spending has collapsed. A recent Bureau of Transportation poll found that only 38% of Portland residents would assign a more-than-neutral priority to further expansions of the streetcar. The same number for more frequent bus service is 67%. (Light rail, in exclusive lanes by definition, is at 59%)

The Portland Streetcar has taught Portland residents a lot about what's really matters as you define an "imperfect good." Listen to what they've learned: Frequent, useful, reliable transit — using tools that scale to the scale of the whole city — is the "imperfect good" that matters.

One more space in this week’s course in Portland!

Posted on October 1, 2014 in General

We have ended up with one free seat in the Portland session of my Interactive Course in Transit Network Design, which is tomorrow and friday, 8:30 AM to 5 pm, downtown. The price is $395.

If interested, contact me through email (button at right).

Edmonton: what a great transit debate looks like

Posted on September 26, 2014 in Edmonton, Frequent Networks, Journalism

The Edmonton Journal's Elise Stolte has been doing an excellent series on the city's debate about the future of transit. Unlike many transit debates, this one is about a real issue that affects the entire city: how to balance the ridership goals of transit with the competing coverage goals, where "coverage" means "respond to every neighborhood's social-service needs and/or sense of entitlement to transit even if the result is predictably low-ridership service." This is the great inner conflict in transit planning: Do we respond to demand (ridership) or to needs and expectations (coverage)?

When I briefed the Edmonton City Council last year, as part of their Transit System Review, I encouraged the council to formulate a policy about how they would divide their transit budget between ridership goals vs. coverage goals. This solves a fundamental problem in transit analysis today: too often, transit services are being criticized based on their failure to achieve a goal that is not the actual goal of the service.

For example, almost all arguments about how unproductive North American bus service is are based on the false assumption that all bus services are trying to be productive. Based on all the agencies I've worked with, only around 60-70% of bus services have ridership as a primary purpose. (My test: "Is this service where it would be if ridership were the only goal of the agency?")

I may have invented this rigorous way of talking about transit's conflicting mandate. I began developing it in a Spokane (Washington) project around 1997 and in projects in Bellingham and Reno a few years later. My peer-reviewed paper on the methodology us here and the case for it is also in Chapter 10 of my book Human Transit. Helping transit agencies think about this question has been a central part of most transit studies I've done since, including major projects in Houston, Columbus, Indianapolis, Salem (OR) etc.

Nothing makes me happier than to hear elected officials debating an actual question whose answer, once they give it, will actually affect reality. This is what's happening in Edmonton now. So far, articles in Elise Stolte's series have included

A nice backgrounder on the whole issue, in which I was interviewed.
Mayor Don Iveson scribbling a hand-drawn map of his ideal Frequent Network, rich with evocative ball-point ovals and clear hints of grid, and explaining the Frequent Network concept that is the foundation of many high-ridership networks.
A city councilman from an outer suburban district arguing against too much service to his own low-density constituents: "If you want good transit," he says, "live where it already exists."

Soon, I'm sure, she'll cover some of the passionate arguments in favor of coverage services, which we heard from several City Councilors when I last briefed them on the issue.

Throughout, the Journal's Elise Stolte has taken a tone of genuine curiousity ("So, will you help me think this through?") in an argument where there are no right or wrong positions, only different priorities and visions to be balanced. Is your city having this conversation clearly?

defending new york’s subway from british sneers

Posted on September 25, 2014 in Amusing, Legibility, London, Maps, New York City, Rail Transit

Guardian journalist Bim Adewunmi recently traveled from London to New York and slammed the subway as compared to her beloved Underground. The blowback has been delightful. She seemed especially angry about the information system that isn't exactly what Transport for London would do.

The city’s subway map is dense and needlessly complex. Where in London the Central line (red) is distinct from the Piccadilly (dark blue), which is markedly different from the Hammersmith and City line (pink), New York’s map has designated the same forest green to the 4, the 5 and the 6 lines. The B, D, F and M all rejoice in exactly the same shade of violent orange. … Why would you do this? The whole thing resembles a child’s approximation of a city transit system: it makes no sense.

She's talking about branching lines. If she were from Paris, whose elegant Métro is nearly branchless, she'd have a point. But what a comment for someone from London!

In New York's map, the common color helps you navigate the core part of a line while the numbers or letters help you sort out the branches. This is a very common way of making branching lines clear. Meanwhile, in London, where transit is presumably designed by sober adults, we have this:

No 4, 5, and 6 to confuse you! No, just a beast called the Northern Line even though it's both northerly and southerly, consisting of two entirely different lines through the central city. Is there a direct train from Waterloo to Mill Hill East? How would I know? As Clive's Underground Guide helpfully explains: "The pattern of service … tends to change with each new issue of the timetable."

You see, Bim, Americans like maps and nomenclature systems that actually indicate where their train will go! In London I'm sure you just somehow just know what the next Northern Line train might be up to. But all that aristocratic just knowing that you Brits do is exactly why you lost your Empire!

😉

reflections on world commuting times

Posted on September 25, 2014 in Urban Structure

Here's an interesting chart! It's from a study of commute times in Brazil, but there are enough world cities to make it interesting.

Takeaways?

1. Viva Marchetti's constant! There are interesting academic debates around the edges, but the persistence of the 30-minute one-way commute, and especially the few cities with averages much less than that, echoes the observation of Marchetti and others that this seems to have been a tolerable daily travel time across both many centuries and many cultures. Average commute times in cities don't seem to get much below 30 minutes because most people don't seem to value such short commutes. But in highly dysfunctional cities they can get much longer.

2. The organic "planning" of many Brazilian cities is producing better outcomes than the alleged orderliness of Chinese planning.

3. Despite the common whining about traffic in both places, the California metros are in good shape. Los Angeles in particular sings the advantages of a decentralized urban structure that gives many people opportunities to live near their jobs, one that can be easily adapted to successful transit-walk-bike mobility.

4. Conversely, dominant and fantastically wealthy central cities (London, New York) are bad for commute times because so few workers can afford to live close to them.

5. Aestheticist master planning in the car era was really bad for commute times, because it tended to create building-in-park arragements that are just toxic to both transit and pedestrians. Like many capital cities that were planned to symbolize rather than function, Brasilia excludes too many pieces of a necessary economy, spawning a vast and disorganized fringe where commute times are even longer than in more organically grown Brazilian cities.

(Don't get me started about Australia's master-planned capital Canberra,where I've done a great deal of work over the years. While I love Canberra for a lot of reasons, it took a lot of planning effort to get less than 400,000 people spread out over an area that's 37 km (23 miles) long, insuring long commute times for most of the population.)

Oh, and this chart demonstrates one other takeway: If you write studies or consulting reports for a living, make sure that everything someone needs to know to understand a graphic is in the graphic, not in adjacent text. As here, graphics quickly throw off the shackles of context to make their own journeys across the web, confusing or enlightening people depending on the wisdom of the designer.

a dream job in Australia for the right transit planner

Posted on September 16, 2014 in Jobs

Are you an experienced public transit planner/engineer with 5+ years experience and a commitment to breaking through old paradigms and raising the standards of the profession? If so, my colleagues at MRCagney in Sydney may be looking for you. They are open to hiring from worldwide, so if you've ever dreamed of living in Australia, this may be your chance. Here's the listing.

MRCagney is small and focused sustainable transport firm with offices in Brisbane, Sydney, Melbourne, Auckland, and Singapore. Built around a group of former transit agency executives, it now does a range of work but is closely associated with BRT, bus network design, and public transit management, with many projects across Australia, New Zealand, Southeast Asia, and the Middle East.

I worked for them fulltime for five years when I was based in Sydney (2006-2011), and I'm still on their payroll part time, helping out with the occasional network design study. In 2012, for example, I worked with them on a redesign of Auckland's bus network, which is being rolled out over the next few years, and we did a similar project in Darwin earlier this year. MRCagney is really the Australia-NZ firm for cutting-edge transit planning, which is why I stay involved with their work as much as I can. I like to think I've had some influence on MRCagney's transit planning values, so if you like what I've written on public transit, and have your own ideas about how to put these ideas into practice, that's probably an advantage!

Please pass this on to other professionals who might be ready for an adventure Down Under. It's an exciting time to be a transit planner in that part of the world.

indianapolis: upcoming meetings on your transit system!

Posted on September 10, 2014 in Frequent Networks, Indianapolis, Maps, Public Outreach

Last spring, Jarrett Walker + Associates was contracted by IndyGo, the transit agency serving Indianapolis and Marion County, to lead an update of their last Comprehensive Operation Assessment. This project involves consideration of the design, performance and mobility outcomes of IndyGo's existing network, followed by an extensive public engagement and redesign process. Next week, we will be on the ground in Indianapolis for a series of meetings, asking stakeholders and members of the public to share their views on the future of the network, including one very fundamental question: to what degree should IndyGo pursue each of the competing goals of high ridership and high coverage?

As always, one of our first steps was to draw a map showing IndyGo's midday route frequencies. To the agency's credit, it already incorporates frequency into its general purpose map (along with a lot of other useful information).

Next week, IndyGo and JWA will be hosting three meetings to discuss the future of the network at The Hall, 202 N. Alabama Street:

Thursday, Sept. 18: 11:30 a.m. – 1:30 p.m.
Friday, Sept. 19: 9 – 11 a.m.
Friday, Sept. 19: 4-6 p.m.

We'll be discussing immediate changes to the network responding to the 2015 opening of the new Downtown Transit Center, as well as long term priorities and plans for future rapid transit lines. For more information, and to take a survey on these questions, head on over to IndyGo's site for the events: http://www.indygo.net/news-initiatives/indygoforward.

ioby invites you to “trick out your trip” via crowd-funding

Posted on September 10, 2014 in Advocacy, Public Outreach, Technophilia

Our friends at the Transit Center are supporting a new ioby project to crowd-source ideas about how to improve the experience of commuting. If you aren't familiar with ioby, they are basically a crowd-funding platform focused on small-scale neighborhood improvement projects. Have a look at the promo video for the project:

Similar to better-known sites like Kickstarter and Indiegogo, ioby users are able to upload a project and create a funding goal which people who visit the page can contribute to. Examples of projects funded in this manner include community gardens, playgrounds, and environmental education programs, but now, ioby is offering a funding match up to $4000 for ideas related to transit. Have a look at the page for yourself here.

The guidelines for a project seem pretty open-ended:

1. Your project must do one of the following:
a. Be a non-digital tool that improves the public transportation experience, or
b. Focus on a single node within a transit system, but can be of any mode, i.e., a train station, a bus station, a bus shelter, subway or metro stop, bike share docking station, or parking lot, or
c. Encourage the use of clean transportation, in other words, have less environmental and social negative impacts than a single occupancy private car. Some examples include transit, bicycling, bike share, rideshare, carpool, car share, or vanpool. We will consider modes and shared systems that aren’t identified here as long as they are less environmentally and socially harmful than a single-occupancy vehicle, or
d. Be something else in this spirit of the shared public transportation experiences! Talk to us! We don’t know all the great ideas out there! ([email protected])

On this blog, we focus to a great degree on what transit agencies can do to improve transportation outcomes in terms of network design and other aspects of the planning and operations of transit systems. But ioby's new project asks an interesting question: what small-scale, locally sourced ideas can people put into practice to make the transit experience more useful?

Share your thoughts in the comments below, or better yet, head over to ioby and get your idea funded!

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