General

My New Article on Transit’s Space Efficiency

You may have seen my recent Washington Post piece on why fixed route transit will always be essential.  Here’s my deeper dive for the Southern California Association of Governments Vision 2040 report.  It focuses more specifically on how a focus on geometry can help us be smarter about prediction.  Most important paragraph:

If you can recognize a problem as geometric — such as the need to use space efficiently in cities – you can become a smarter consumer of predictions. Cities will always have relatively little space per person, so no matter what technologies we invent, the amount of space that things take will always matter, and we’ll have to use that space wisely.

“This Is Our Reality”: Pushing Back on Abuse of Transit Staffs

Last week, Taylor Huckaby was manning the Twitter feed at San Francisco’s regional rapid transit agency,  BART, during a tough morning.  Mysterious electrical faults were causing cascading delays, and Twitter boiled over with rage.  Suddenly, Huckaby started tweeting in ways that got attention.bart tweets

Quite deservedly, this and 57 similar tweets went viral, even making it to the New York Times.  Vox, one of the more transit savvy of US national media outlets, got it right:  BART “stopped being polite and got real.

Inspired by Huckaby, let me put this more generally:  Politeness and deference are always the first impulse of transit staffs dealing with the public, but sometimes politeness turns into a habit of apologizing for everything and anything, and at that point, staff is consenting to abuse.  Few public servants take as much public abuse as transit agency staffs do, almost always because of problems that are out of their control.

Imagine Huckaby’s position.  His job is to communicate on BART’s behalf, but because of decades of decisions by past leaders (regional, state and national, not just at BART), his beloved transit system is betraying its customers.  It’s certainly not Huckaby’s fault.  In fact, he understands the issues well enough to know that it’s probably not the fault of anyone working at BART today.

In this situation, the usual vague apologies would amount to misleading the public.  Huckaby deserves his heroic moment, because he did exactly what transit agencies need to do: Find the courage to say the truth, because while people will yell at you when you do, nothing will ever improve if you don’t.  But don’t let me make that sound easy; it’s not.

Some of the early coverage, including that Vox piece, gave the impression that Huckaby had just snapped, “lost it,” gone rogue, but Huckaby has now spoken up to justify his comments, stand up for transit staffs, and properly blame some of BART’s problems on a broader US tradition of infrastructural neglect.  BART management seems to have his back, and Los Angeles Metro tweeted this great video snippet, suggesting that they do too.

Mad at how bad your transit service is?  Maybe the problem is with people and cultures at the agency now, but maybe it’s because of decisions made at higher levels — regional, state, and federal — often outside the agency.  It’s easier if all those people if the frontline staff takes the blame, and are trained to just apologize all day.  But that never solves the problem, and what’s more, it’s abuse.

South Florida: Speaking on March 24

On March 24 at 1:30 PM I’ll be doing a presentation to the board of the Palm Beach County transit agency, PalmTran.  Conveniently, it’s in Boca Raton at the south end of the county, so it’s not too far from Fort Lauderdale or, for the truly motivated, from Miami.  palm-tran-logo_11224448

This is part of a new network review initiative from the new Executive Director, Clinton B. Forbes.  Obviously the presentation will touch on Palm Beach County examples, but much of it will be of general interest.

It’s unusual to have a board meeting noticed as a public event, but PalmTran is encouraging one and all to come.  It’s from 1:30 to 3:00 PM at the Boca Raton Municipal Building, 6500 Congress Avenue in Boca Raton.  The contact for further info is Steve Anderson, [email protected].  No RSVP appears to be required.

 

Some Reads on the Maintenance Crisis

The one-day shutdown of the Washington DC Metro is a useful call to arms about the dreadful state of maintenance in some of the US’s major rapid transit systems — a subset of a larger issue about deferred maintenance in all kinds of infrastructure.  If it seems like this makes the US like the developing world, NPR reminds us that most developing world metro systems are in much better shape.  (My Moscow correspondent Ilya Petoushkoff was also quick with an email reminding me that when even one Moscow subway lines go down, emergency bus lanes are created with Jersey barriers.)

The Washington Post’s Philip Kennicott is also fine on how the subway’s failure ties to great themes of US urban decay.

I have no opinion about the wisdom of DC Metro CEO Paul Wiedefeld’s decision to shut down the subway for a day to inspect faulty wires, except that it seemed sudden and left little time for preparation.  Its attention-grabbing effect was unmistakable, and perhaps that was necessary to shock everyone into understanding the urgency of the problems. But it doesn’t appear to have been a PR stunt: the system’s faulty wiring had already caused a fatality, and sure enough, the one-day shutdown to inspect these wires turned up even more dangerous ones.

But do read this Vox piece by Libby Nelson on how transit agencies can be more honest with their customers, including on Twitter.  Bravo to the Bay Area Rapid Transit for telling customers the truth about the problems facing the agency — which is to say, facing the region.

San Jose and Silicon Valley: Follow our VTA “Next Network” Project

VTA3One of our big projects this year is a Transit Ridership Improvement Program for the Santa Clara Valley Transportation Authority, which serves San Jose and Silicon Valley in California.  A key piece of that will be the “Next Network,” to be implemented in 2017 with the opening of the BART extension into San Jose.  The Next Network is about more than accommodating BART.  It’s also a chance for citizens to help the agency think about its network design priorities.

I’m happy to announce that the project website is now live, and that our first report, called a Choices Report, can be downloaded here.

A Choices Report is our preferred term for what is often called, tediously, an “existing conditions” report.  (Has anyone ever looked forward to reading about “existing conditions”?)  The report does cover existing conditions — the performance of the transit service in relation to the markets it serves — but with an eye toward revealing insights that lead to a better understanding of the real choices an agency faces.

The Choices Report will form the background for a series of three network alternatives that will be shared with the public over the summer.  The whole point of those alternatives is to encourage you to think about different paths VTA could take.  A final network plan is expected near the end of this year, to be implemented when BART opens in July 2017.

The public conversation in this project is not a thing we do on the side.  It’s the whole point of the study.  We need robust public participation in this project to help sift the alternatives and make sure we’re heading in a direction that the community can support.  So please, if you live in the region, bookmark the project page, and watch for updates there and here.

My Washington Post Piece

It’s here.  Twitter’s favorite quote from it is:

Cities have relatively little space per person. Cars are big. Big things don’t fit in little spaces.

In short, it’s all, always about geometry, which technology will never change…

To predict the future, we need to think carefully about what’s permanent and what may be fleeting. Fashions and tastes are fleeting, but geometric facts are permanent. Fifty years from now, our sense of what’s sexy or hip or green will be very different, but big things still won’t fit in small spaces.

 

How Vague Should Plans Be?

How specific or vague should a transit plan be, before it’s announced?  And what kinds of specificity matter?

It’s easy for a journalist to say that a plan is short on specifics, but all plans are short on specifics.  If included every detail, you’d have construction drawings, escrow arrangements, employee work shifts, and so on. But that’s a lot of work, so you don’t do it until you’re sure you want to proceed.

Good planning starts at high altitude and proceeds downward through levels of detail until it’s ready to happen “on the street.”  In transit, for example, it’s best if you first do big-picture city or regional plans, then implement these through local area or corridor plans, then implement these with more detailed design, then implement those with construction drawings or timetables.  Finally you implement those by actually building or operating the proposed thing.

As you descend in altitude, you may hit a fatal flaw. You may have to back up to a higher altitude to see a way forward.  But without altitude at first, you can’t see the big picture, and if you go into detail too soon, there’s a risk that the whole point of the plan gets lost as you quibble over a parking space.

So when a plan is announced, don’t jump to quickly to saying it lacks enough detail.  We planners spend a lot of time trying to figure out exactly what to be specific about, and what can be left vague for now.  Not out of any desire to mislead, but because it’s impossible to talk about all the details at once, and too expensive to study them all at an early stage.  We rely on well-honed instincts:  Which details are most likely to erupt into a problem — technical or political — down the line?  Which other details can be noted and honored but left to a later phase to refine?  These are some of the hardest calls that planners make.

Preliminary BQX AlignmentFor example, I sympathize with the proponents of the recently announced Brooklyn-Queens Streetcar in New York, including the estimable Sam Schwartz, (“Gridlock Sam” at the New York Daily News) who advised the Mayor on the project and is also a leading advocate.  Since it was announced a couple of weeks ago, civic leaders have lined up to support it but many leading transit advocates and urbanists have challenged the project, or at least raised hard questions about it.

I have been on both sides of these issues.  But while every plan is going to be vague, it’s important to notice which parts are specific and which parts are vague, because this can signal something important about how the plan is likely to change as it goes through later stages of refinement.

The mayor’s press release, including the map shown here, spends most of its length talking about why a certain area needs transit, and asserts that a streetcar is the answer.  It assumes that “streetcar” will make us like the project before we know much about what it does.  The release does include a set of travel time claims, but it doesn’t say much about:

  • Frequency, which governs how long you’ll wait before you can even begin.  (An ideal travel time estimate would always include half of that wait.)
  • Connections, notably which subway lines the service would connect to.  The curves on the map suggest but don’t imply any particular path, which would run on particular streets and connect with particular subway stations.  I’m sure I’m not the only person who spent a while on Google Earth trying to figure out what these sensuous curves might mean in reality.
  • Reliability, which generally requires exclusive right of way.  The mayor’s press release says “majority of the line” is protected from car traffic.  Other sources have told me anything from 70% or 100%.   If it’s not 100%, it matters which 50-99% we’re talking about.  Transit advocates have good reasons to be concerned about this.  There are cases where transit can mix briefly with traffic and not be much affected – typically when the traffic is very low because the street is just for local access.  But what tends to emerge out of the political process is exactly the opposite: Where traffic is bad, it’s politically hard to take a lane for transit, so transit ends up with exclusive lanes that disappear precisely where they are needed most.  This is a very important part of the history of both streetcars and Bus Rapid Transit in the US.
  • Fares. What will they be, and will it be free to transfer to the rest of the transit system, so that people can get to the 95+% of the city that’s not on this line?

If you just love streetcars, and want a streetcar, then these sound like the petty concerns of people who can’t see or trust your grand vision.  But if you want an efficient transit network that liberates people to access opportunity, these things are paramount.

If the main goal of a project is to build a piece of technology, this sets up a risk that when hard choices have to be made down the line, the speed, frequency, and reliability will be sacrificed later in the project, as the “details” are being worked out.    Suspicion about this is understandable, when you consider how slow and unreliable many US streetcars have turned out to be.

So how vague should a plan be?  It’s a tough call.  You have to be vague about something, but from that, people may reach judgments, fair or not, about what your priorities are.

Is Infrastructure Still about “Awe”?

Allison Arieff in the New York Times thinks the problem with our infrastructure planning is lack of “awe”:

[Dave] Eggers’s proclamation that the Golden Gate [Bridge] is beloved because it’s outrageous and weird may fly in the face of just about everyone’s attitude about infrastructure, but it also gets at exactly what we should be feeling about bridges and tunnels.

Awe.

American infrastructure is deferred home maintenance on a massive scale. We just keep putting it off until something major — and often catastrophic — happens, and then it ends up costing twice as much as it would have had we taken care of it proactively. This is a bad strategy — yet it’s the strategy that seems to define United States infrastructure.

There is no awe. There are issues of structural integrity. There are mind-blowing cost overruns. Accidents. Sinkholes. Problems with bolts.

The first design proposed for the Golden Gate was, writes Eggers, “the strangest, most awkward and plain old ugly bridge anyone had every seen … people compared it to an upside-down rat trap.” (Here is what it looked like.) The public demanded something better — and they got it.

A century later, we’ve lost our collective faith in the power of great projects like the Golden Gate, not to mention our trust in the government to fix a pothole on time and on budget, let alone create an inspiring bridge. How can we restore that faith in possibility?

I’ve lived in cities with awe-inspiring infrastructure (San Francisco, Sydney, Vancouver, Paris) but now I’m based back in my original hometown, Portland.  And Portland is the perfect riposte to Arieff’s obsession with awe.

Portland is “awesome” but not the least bit awe-inspiring.  If you want to gape at the spiritual grandeur of human works, strike us off your list.   Our monuments, bridges, and major buildings are all modest and even gentle.  Many are beautiful but none are magnificent.  Our city is so human-scale that we just don’t need to build very big things.  For some related reason, we also have no need for a dramatic, soaring tower with a rotating restaurant and observation deck.

We don’t need the tower, because we have hills and mountains.  Portland manifests a particular reaction to a natural setting: not the desire to compete with it by creating infrastructure of comparable grandeur, but a humility toward it, a happiness that comes from dwelling in its shadow, and letting it give us all the awe we may need.

Nature now awes us in another respect: We’ve been warned to expect an appalling earthquake in which thousands of us would probably die, because our infrastructure isn’t designed to survive it.  Of our 12 river bridges, for example, only the newest one is pretty assured of not collapsing (a second is now under construction.)  Countless brick and concrete buildings and highway ramps are likely to go.  Arieff dismisses the small mindedness of “problems with bolts,” but bolts are exactly what’s going to kill us.  Telling Portland to spend money on awe instead of bolts could be a pretty direct threat to our lives.

The bigger lesson of Portland is you can build a great city by learning to take pleasure in the actual functioning of things, and the resulting liberty and happiness of people.  Pioneer Courthouse Square, for example, is pleasant but not awe-inspiring, and the real reason to love it is that it’s so massively useful for all kinds of happy and liberating purposes.  In our better moments, we feel that way about our transit system.  Function, especially when it engenders liberty and opportunity as functional transit does, can be a higher delight than awe, and a more durable one.

The other problem with awe is that it’s so often about the power of some people over others.  Versailles and Imperial Vienna are awe-inspiring, but the awe has a purpose: to make you accept your place in a hierarchy of power and privilege.   The medieval cathedral was a gathering place (like our civic squares) and an honest monument to human spirituality, but the awe you feel there is also meant to make you defer to the authority of your local priest and the Pope.   Awe and intimidation are the same thing in slightly different light.

So perhaps we should be suspicious of awe, with its reverberations of power and grandiosity.  Delight and pleasure are are better aesthetic selling points, but at our best, as in Portland in its better moments, even these things arise from functionality, safety, usefulness to vast spectra of people.  And the infrastructure that best does all those things may not be awe-inspiring, in the same way that Portland isn’t.

Let us create affordable and inclusive delight wherever we can find it, but let’s be sure that advocates of function are in the room, reminding us of the urgent human rights and ambitions that only functional infrastructure can support.  Appeals to awe, in particular, are not how we build that room.  Historically, awe’s purpose has mostly been the opposite: to keep people outside, mouths agape at the magnificence, while their betters plan their destiny.

Richmond: Bus Rapid Transit Line Approved

The Richmond (Virginia) city council has approved plans for a Bus Rapid transit line running east-west through the core of the city — the starting point for a more robust transit network for the whole city and potentially the region:

richmond pulse

Like all starter lines, it focuses on a small part of the city, and these projects always raise questions about the city-wide benefits. What’s in it for you if you don’t live or work near the line?

One answer to that concern is that a good core transit line produces all kinds of benefits across the city. By running a busy corridor more quickly and reliably, resources are freed up to run more effective local services.  Like all rapid transit lines, this one will depend heavily on improved local bus service, and improved local bus service will mean better mobility for people not on the rapid line.

That’s all very nice in the abstract, but what’s the specific plan? Fortunately, the people of Richmond will have the chance to help forge that plan in the coming year. We are now working with City of Richmond, GRTC and the local office of planning firm Michael Baker International on the Richmond City Transit Network Plan.  This effort, to develop specific ideas for a better local bus network, will include many opportunities for citizens to consider the choices themselves and share their ideas and priorities.

So if you’re worried about whether your neighborhood will be well served by the future transit system, get ready to join a conversation about exactly that.  Plans for major transit infrastructure are never total transit plans, any more than a main street is a total street network.   The real network planning starts now.

 

 

How to Read the Best Anti-Transit Writing

Randal O’Toole has made quite a career of being America’s leading anti-planning planning expert, and especially its leading anti-transit transit expert.  His biases are obvious but his he knows his topic and can make good points, so he’s sometimes worth reading a little closer.  If nothing else, transit advocates need to hear more arguments from outside their own media bubble, just as everyone else does.

Today he has a blog post asking if we are approaching “peak transit.”  It’s a concise and readable display of his insights, techniques, and biases.  So if you’ve never read O’Toole before, let me take you on a quick guided tour:

“Billions spent, but fewer people are using public transportation,” declares the Los Angeles Times. The headline might have been more accurate if it read, “Billions spent, so thereforefewer are using public transit,” as the billions were spent on the wrong things.

The L.A. Times article focuses on Los Angeles’ Metropolitan Transportation Authority (Metro), though the same story could be written for many other cities. In Los Angeles, ridership peaked in 1985, fell to 1995, then grew again, and now is falling again.

O’Toole nicely summarizes the two fallacies that drove the sadly-too-influential LA Times piece.  The first is that Los Angeles ridership is on a clear downward trend based on 2015 data, which is an illusion created by the Times reporters’ selective citation of data. [JW update: The trend is clearer in 2017, which doesn’t change the fact that 2015 data didn’t support it.]  The second, more basic fallacy is that short term ridership is the proper metric for judging long term investments. That’s like saying that because the corn you planted wasn’t ready for harvest a week later, it was dumb to have planted corn.

Sometimes O’Toole is Right

But just as you’re ready to dismiss O’Toole, there’s this:

Unmentioned in the story, 1985 is just before Los Angeles transit shifted emphasis from providing low-cost bus service to building expensive rail lines, while 1995 is just before an NAACP lawsuit led to a court order to restore bus service lost since 1985 for ten years.

This is true, especially if you’re careful, as O’Toole is here, not to assert that the lawsuit caused the change.  (There are several explanations for why Los Angeles transit leaders started focusing on bus improvements in the late 90s, and rehashing them is not helpful to consensus-building today.)  Let’s look again at that chart from the LA Times article.

la-me-g-ridership-slump-20160126-1

Los Angeles ridership fell when bus service was being cut early in the rail program, then rose when bus service was being rapidly improved.  Since 2005, when the balance of attention on rail vs bus has been closer to equilibrium, ridership has been basically flat, going up and down in a small range that is trivial compared to the great swings of the 1985-2005 period.  The little downtick at the end of the chart, on which the Times reporters hang their narrative, is obviously not enough to be significant yet, at least when viewed at this scale.

But this does not mean, of course, that “billions have been spent on the wrong things.”  This would require that we share O’Toole’s belief that short-term ridership was the purpose of the rail investments, which it was not.  Declaring transit to be failing at goals it is not pursuing is extremely common in anti-transit commentary.  Another common example of this is here.

The (Real) Ridership-Counting Problem

Then O’Toole makes another almost-good point:

The situation is actually worse than the numbers shown in the article, which are “unlinked trips.” If you take a bus, then transfer to another bus or train, you’ve taken two unlinked trips. Before building rail, more people could get to their destinations in one bus trip; after building rail, many bus lines were rerouted to funnel people to the rail lines. …

Higher transfer rates are not strictly a result of rail; they can arise from good bus network designs as well.  But the “unlinked trips” issue is real.  It’s one of those things that makes sense to the transit industry internally but not to the public to whom we have to explain our work.

The problem dates back to a time when completed journeys (“linked trips” in the comically opaque jargon of technocrats) were just impossible to count without expensive manual surveying.  This is still the case in many agencies.  People flash monthly passes or day passes at the driver, for example, and even if the driver counts this as a pass, there’s no record of whether the rider was beginning their journey or making a connection.  As automated ticketing comes in, it is getting easier to count completed journeys.  But the transit data world is very concerned with comparability — this is the whole point of the US National Transit Database — and this creates a motivation to use only data that all transit agencies can easily report, even the lowest-tech ones.  This is a real issue.

Of course, a rising transfer rate isn’t evidence of failure. But it does distort the real outcomes if a count of boardings (“unlinked  trips”) are reported as though they were a count of human beings reaching their destinations.  They are not.

Judge by Real Investments, and Real Goals

Transit ridership is very sensitive to transit vehicle revenue miles. Metro’s predecessor, the Southern California Rapid Transit District, ran buses for 92.6 million revenue miles in 1985. By 1995, to help pay for rail cost overruns, this had fallen to 78.9 million. Thanks to the court order in the NAACP case, this climbed back up to 92.9 million in 2006. But after the court order lapsed, it declined to 75.7 million in 2014. The riders gained on the multi-billion-dollar rail lines don’t come close to making up for this loss in bus service.

This is right, too (except for the debatable causal claim of “thanks to,” which I won’t touch).  Yes, you have to evaluate ridership in the context of service quantity, and what matters is not what is built but what is operated.

Contradictory Accusations

But then, we get an old O’Toole favorite, that transit agency “officials” are incompetent:

The transit agency offers all kinds of excuses for its problems. Just wait until it finishes a “complete buildout” of the rail system, says general manager Phil Washington, a process (the Times observes) that could take decades. In other words, don’t criticize us until we have spent many more billions of your dollars. Besides, agency officials say wistfully, just wait until traffic congestion worsens, gas prices rise, everyone is living in transit-oriented developments, and transit vehicles are hauled by sparkly unicorns.

Imagine if we had built the Interstate Highway System with this attitude.  Oops, we just spent billions on a freeway to newly developing suburbs, but not many people are driving on it yet because the suburbs are still under construction. Surely the O’Toole of the day would have said that those highway planners are fools!

There’s another contradiction here, which pervades all of O’Toole’s work I’ve read.  O’Toole can’t decide if (a) transit is a bad idea or (b) transit is just badly planned and operated.  If transit is run by idiots, as he often implies, then logically its performance says nothing about transit’s actual potential.  On the other hand, if transit is a dumb idea, it would fail even if it were run by geniuses, which he advises it’s not.  He can never seem to decide if he’s against transit or against the people making decisions in transit agencies.  Logically, these two claims undermine each other.

The Heart of the Matter

We’ve arrived at what’s really at stake here in this obsession with short-term outcomes.   O’Toole begins from a deep hostility to the very notion of long-range planning, at least when done at the level of the city or community, and I hear this more and more from “conservative” voices in local conversations.  (I put “conservative” in scare quotes because the more I hear the word, the less it seems to mean.)  Sometimes I want to get some of these folks (especially older ones) into a room and just ask this:  “Close your eyes and visualize your grandchildren, or whatever children are in your family.  Are there any sacrifices you’d be willing to make so that they would have better lives, more opportunities, and generally a better world, even after you’re gone, even after you are no longer there to enjoy their gratitude?”

Most writers who self-describe as “conservative” these days, including O’Toole, seem to be starting from a clear no on this question, and presuming the same in their readers.  If it doesn’t pay off now, it doesn’t matter.  If you think about it, is the world view of the average thrill-seeking teenager, something most of us hope to grow out of as adults.

Transit investments will make no sense to anyone who thinks this way, so the best answer, I think, is to ask my question about grandchildren.  If the answer is no, there’s no point arguing.

O’Toole would probably respond that he’s only opposed to government long-range planning, not private-sector or personal long-range planning, but the real horror for him is that as the world is becoming more interconnected, prosperity depends more and more on collective outcomes.  Nowhere is this more obvious than in the rising economic importance of cities, the popularity of urban life as expressed in urban real estate values, and the impossibility of managing a  prosperous and inclusive city without effective government.

One of the most crticial things governments do, by the way, is involve affected people in decisionmaking.  Some folks may look back fondly at times when the private sector did most city planning and city building — as in the 1865-1929 period in the US.  Much of the developing world is like this today, and if anyone wants to argue that “great libertarian city” is not an oxymoron, that’s where they’ll have to look for case studies.  But these were and are oppressive places for vast majorities who are not connected to the power structure, and the developing-world cities that are trying hardest to improve themselves are doing so through strengthening the government’s role and competence.  The notion that a happy dense city can be generated solely from private profit-seeking has been tried, and I suggest you consult your favorite urban novel from the 1865-1929 period for reminders of what that was like.  Almost anything by Dickens will do, and so will Upton Sinclair.

Next up, another paragraph with which I can partly sympathize:

A more realistic assessment is provided by Brian Taylor, the director of UCLA’s Institute of Transportation Studies, who is quoted by the L.A. Times saying, “Lots of resources are being put into a few high-profile lines that often carry a smaller number of riders compared to bus routes.”

This is half right.  There are lots of great rail projects, but that list does not include projects that can only be promoted by categorically denigrating buses and their passengers, such as many of the new slow streetcars.  O’Toole is making a good argument against projects based on technology-fixations, but that’s not an argument against high-capacity projects like the Wilshire subway in Los Angeles, whose purpose is not just to improve transit there but to make many more people want to live and work there.  It’s certainly not an argument against Manhattan’s Second Avenue Subway or Vancouver’s Broadway Subway, where the necessary crowds already exist.

The Arbitrary Starting Year, and Other Statistical Absurdities

That, I’m afraid, was the best part.  From there on, O’Toole’s post goes downhill.  First, we get a pile of misleading but ominous statistics.

Los Angeles ridership trends are not unusual: transit agencies building expensive rail infrastructure often can’t afford to keep running the buses that carry the bulk of their riders, so ridership declines.

Ridership in Houston peaked at 102.5 million trips in 2006, falling to 85.9 million in 2014 thanks to cuts in bus service necessitated by the high cost of light rail;

Despite huge job growth, Washington ridership peaked at 494.2 million in 2009 and has since fallen to 470.4 million due at least in part to Metro’s inability to maintain the rail lines;

Atlanta ridership peaked at 170.0 million trips in 2000 and has since fallen nearly 20 percent to 137.5 million and per capita ridership has fallen by two thirds since 1985;

San Francisco Bay Area ridership reached 490.9 million in 1982, but was only 457.0 million in 2014 as BART expansions forced cutbacks in bus service, a one-third decline in per capita ridership;

Pittsburgh transit regularly carried more than 85 million riders per year in the 1980s but is now down to some 65 million;

Austin transit carried 38 million riders in 2000, but after opening a rail line in 2010, ridership is now down to 34 million.

Give O’Toole credit: When he tells us that ridership “peaked,” he’s confessing that he’s playing the “arbitrary starting year” game.  To get the biggest possible failure story, he compares current ridership to a past year that he selected because ridership was especially high then.  This is a standard way of exploiting the natural volatility of ridership to create exaggerated trends.  Again, the Los Angeles Times article that got O’Toole going made a big deal out of how ridership is down since 1985 and 2006, without mentioning that ridership is up since 1989 and up since 2004 and 2011.  Whether ridership is up or down depends on which past year you choose, which is to say, it’s about what story the writer wants to tell.

Then we get a real gem of absurdity:

Even where ridership is increasing, it’s decreasing. After building two light-rail lines, transit ridership in the Twin Cities has grown by 50 percent since 1990. However, bus ridership is declining and driving has grown faster than transit.

Well, of course bus ridership declines when you open high-ridership rail lines.  That’s because the rail lines, if they’re well designed, grow out of very high ridership bus lines.  Rail replaces those bus lines, shifting a large number of riders from bus to rail.  Maybe there is a larger story here about neglect of buses in the Twin Cities, but O’Toole doesn’t make that argument.

Ignore National Statistics

Anti-transit arguments can always take comfort in national statistics about transit, which count all of the rural and exurban population as part of the case for transit’s failure:

Whatever the service levels, transit just isn’t that relevant anymore to anyone. As I’ve pointed out before, more than 95 percent of American workers live in a household with at least one car, and of the 4.5 percent who don’t, less than half take transit to work, suggesting that transit isn’t even relevant to most people who don’t have cars.

Again: National statistics about transit are meaningless, because transit works or doesn’t for entirely local reasons.  Most Americans don’t live in places where transit works really well — dense cities, mainly — so of course not many Americans use transit.  This says nothing about transit’s popularity in the places to which it’s suited.

Did You Know that You Don’t Exist?

You should also be offended whenever a minority of any kind, including the minority who use transit, is described as not counting as “anyone,” as O’Toole does in the first sentence in that last quotation.  Because most Americans don’t ride transit, O’Toole says, transit isn’t relevant to anyone.  In case you weren’t offended already, O’Toole hammers it in.

“It’s not the dream of every bus rider to arrive in a bus that was on time, air conditioned and clean, where a seat was available,” the L.A. Times quotes USC civil engineering professor James Moore as saying. “It’s the dream of every bus rider to own a car. And as soon as they can afford one, that’s the first purchase they’ll make.”

Not the dream of most bus riders, but the dream of every single one.  Again, if that doesn’t describe you, you aren’t just invisible or unimportant:  You actually don’t exist.  These are the moments, increasingly common in arguments in our polarized age, when O’Toole reveals that he has no desire to convince anyone who is not already in his cultural camp.

The Nod to Driverless Cars

Finally, there’s the inevitable coda about driverless cars:

Cities that invest in expensive transit infrastructure are ignoring the reality that, long before that infrastructure is worn out, self-driving cars will replace most transit. The short-run issue is that transit agencies that spend billions on rail transit or bus-rapid transit with dedicated lanes are doing a disservice to their customers. The most important thing they should focus on instead is increasing bus revenue miles in corridors where they will do the most good.

I am a big champion of bus investments, but this is the worst possible argument for them, and it’s an especially self-ridiculing argument against rail.  High capacity transit lines — including most the rail lines that O’Toole decries — are the kind of transit that is least threatened by driverless cars, because they succeed in dense cities where there simply isn’t room for everyone to be in a separate car, driverless or not.  (This is also true of many high-ridership bus services, but not for low-ridership bus services.)

Summing Up

What can we say at the end of such a reading?   O’Toole understands transit well enough that he can make substantiated points when he wants to, though he’s also willing to distort statistics with simple tricks like the arbitrary starting year.  His suspicion of rail is overly general but overlaps with some valid questions that have been raised by urban progressives like Matthew Yglesias, especially about slow and unreliable rail projects whose usefulness is no greater than that of buses.  His defense of bus services, when it’s separated from generalized hostility toward transit or blanket dismissal of anything on rails, echoes the view of many minority and low income groups and also of many transit professionals, including me.  Making bus services more useful, after all, is much of what I do as a consultant.

But O’Toole sends constant signals that he does not want to be taken seriously by anyone who lives in, works in, or cares about big, dense cities.  He ascribes to government stupidity anything that smacks of the kind of long-range planning that functional and civilized cities have always required, and he also has little time for the public consultation and consensus-building that governments spend so much time on, and which are a key reason they move so much more slowly than the private sector.

In the end, O’Toole sounds like almost everyone who lives inside of echo chambers today, anywhere on the many political spectra, saying this:  I, and the people choose to I listen to, all share the same tastes and experience and goals, so the fact that we’re right is just obvious!  So, when government disagrees with us it must be stupid and incompetent.  The only other explanation would be that there are actual citizens who disagree with us, because they have a different experience or goals, and that these people are asserting their democratic right to influence the government too.  No, it can’t be!  People who don’t fit my story aren’t “anyone.”  They simply do not exist!