toronto: communicating transit’s hard truths to the public

The Ontario Transit Panel, convened by the province's Premier in September, released its first 'discussion paper' this week entitled "Hard Truths About Transit in the Toronto Region". This group exists to advise the Province on whether or not to support the agenda of the regional transit agency, Metrolinx.

While specific points will be familiar to readers of this blog, the document is notable as a good example of how to educate local people in a local context. This paper asks people to consider the real consequences of choices based on the facts of how transit works, rather than reproducing stereotypes or promising impossible outcomes. As the report says:

These are hard truths, but until we accept them, we will not be able to have a mature discussion. Decisions will not be based on reason and evidence, but will be one-off decisions aimed at short term political gain.

Have a look for yourself here: http://transitpanel.ca/

 

are smartphones changing the geography of our cities?

The increasing prevalence of mobile communications technologies has important consequences for urban transportation. The new ability to carry your social life around with you, enabling instant connections regardless of physical location, has the potential to reconfigure how we think about time and mobility, and in turn how we build environments to suit our travel behavior.   For example, it appears to be impossible to use smartphones safely while driving, so smartphone users have a motive to seek an alternative mode so that they can make use of their travel time.

 Ben Schulman has an interesting take on this in his paper, The Car as Smartphone: Effects on the Built Environment and Sociality, which you can download below. He places the smartphone in a continuity of change in human communications technology, and traces how those technologies have helped to shape our cities. 

The built environment then is a reflection of the predominant communication devices being used at given points in time that shape sociality. In other words, we develop an infrastructure necessary to accommodate the needs of our preferred communication tools.

This idea is a larger envelope around the familiar idea that all cities are built around the transportation technologies of the time.  Transportation, after all, is one kind of communication tool.

There is a lot of to digest here, but it is well worth a read in order to situate these trends within an academic urbanist frame of reference. My take is that the role of communication is hugely important, but must be understood as an aspect of a broader web of economic and social relationships which together work to produce the space of the city. 


Download Schulman—car-as-smartphone-2

time for an urbanist “tea party”? the citylab conversations

The "tea party" US House members who currently dominate the news are unlikely allies of urbanists.  But on one core idea, a band of urbanist thinkers are starting to echo a key idea of the radical right:   Big and active national government may not be the answer.

Images-5Last week, I was honored to be invited to Citylab, a two-day gathering in New York City sponsored by the Aspen Institutethe Atlantic magazine, and Bloomberg Philanthropies.  The event featured mayors and civic policy leaders from both North America and overseas as well as leading academics, journalists, and consultants.  

I expected the thrilling mix of new ideas, compelling stories, and quirky characters, but I got one thing I didn't expect:  A full-throated demand, from several surprising voices, for an urbanist revolt against the power of national governments.

Al Gore said it with his trademark fusion of bluntness and erudition: "The nation-state," he said, "is becoming disintermediated."  If you're not an academic at heart, that means: "National governments are becoming irrelevant to urban policy, and hence to the economy of an urban century."  

On cue, the New York Times published an op-ed on "The End of the Nation-State," about how cities are leaving nations behind.  Citylab also featured a terrific interview with political scientist Benjamin Barber, whose new book If Mayors Ruled the World argues for the irrelevance of nation-states in a world where cities are the real levers of economic power.  (According to Barber, the full title of his book should have been:  If Mayors Ruled the World: Why They Should and How They Already Do.)  When I spoke with Barber later, looking for nuance, he was full-throated in ridiculing the US Federal role in urbanism.   On this view, all the well-intentioned money that the Federal government doles out for urban goodies should be spent by cities as they see fit, or perhaps (gasp) never sent to Washington at all. 

Follow this logic and you might arrive at a radical urban Federalism, perhaps even one that could meet tea-party demands to "Abolish the IRS!"   Pay taxes to your city or state, and let them send a bit of it on to central government to do the few things that only a central government can do.  Push power downward to the scale where problems can be solved. 

You might even separate urban from rural governance in a way that enables both to thrive, each at its proper scale, replacing the eternal struggle between these necessary opposites that makes today's political discourse so inane.  The "size of government" debate is just a pointless and eternal struggle between urban and rural experience, both of which are right.  Living in cities means relying on government for many things that the rural resident provides for herself, so of course the attitude toward government is different.   But what's really logically different is the role of local government. Both urban and rural experience provide good reason to be suspicious of big-yet-distant national government, which can be as unresponsive to big-city mayors as it is to a Wyoming county official who just needs to get a bridge fixed.

At most of the urbanist and transportation conferences that I attend, though, any shrinking the national government role is met with horror.  And that's understandable.

In the US, the prevailing local response to declining federal spending is outrage and redoubled advocacy.  In Australia or Canada, two countries I work in extensively, working urbanists and infrastructure advocates seem to agree that of course there must be a bigger central government role in everything, with the US often cited as the model.  In the US itself, it's easy to see the current cuts in Federal spending as a disaster for urbanism and infrastructure.  It is, but it could also be something else: an invitation to governments that are closer to the people to have their own conversations that lead to local consensus about funding and solutions.

If mayors do end up ruling the world, it will be because the city, unlike the state or nation, is where citizenship is mostly deeply felt.   A nation's problems are abstract; if they show up in your life you're more likely to think of them as your community's or city's problems.  And that, in short, is why the city may be best positioned to actually build consensus around solving problems, including consensus about raising and spending money.  

And yet …

Before urbanists join the tea partiers in trying to shrink the national government, they have to grapple with the problem of inequality.  As sites of concentrated opportunity, cities are attracting the poor as well as the rich, and are thus becoming the place where inequality is most painfully evident.  But no mayor can be expected to solve a problem that exists on such a scale.

In small-c conservative terms, of course, the problem is not income inequality but rather the declining credibility of a "ladder of opportunity" that convinces everyone that reasonable effort will improve their circumstances.  One reason to care about transit, walking, and cycling — for many points on the income spectrum — is that transportation can form such a formidable barrier to opportunity.

All through Citylab, hands were wrung about inequality and the need to Do Something about it, against the backdrop of a New York City mayoral election that is mostly about this issue.  A rent control debate, featuring New York City Planning Director Amanda Burden and economist Paul Romer, found no middle ground on the question of whether city policy can usefully intervene to help low income people.  Income inequality appeared to be one issue where cities can do little by themselves.

When I asked sociologist Richard Florida about this in the North American context, he pointed me to an article proposing that the US create a Department of Cities.  He has good ideas about how to keep this from being just another bureaucracy, but if income inequality is the big issue that only national policy can address, it's not clear that it should be tagged as an urban issue at all.  Cities are not where the problems are.  Cities are just where people see their society's problems most intensely in daily life, because they get out of their cars.  

The great city in the wealthy parts of the world cannot just be an enclave of success.  It will deserve the self-government that the mayors seek only if it relentlessly inspires, supports, and gives back to its suburban and rural hinterland, creating its own "ladder of opportunity" for access to the riches of urban life.  Only a few people can afford Manhattan or San Francsico, so those cities' money and expertise must focus not just on themselves but on making life in more affordable places incrementally more humane.  Turning Newark into Manhattan would just make it unaffordable, so some of the urgency must lie in less photogenic intervention that works for each place's price-point.  It lies in providing safe places to walk and cycle, and  a safe way to cross the street at every bus stop, even in landscapes of drive-through everything that will be what many people can afford, and what some prefer.  

That's why I'm happy to be working not just in San Francisco but also in Houston, where affordability is a leading selling point.   It's why I'm suspicious of transit planning that defines an elite "choice rider" as the only important customer, including much of the transit-aestheticism that comes out of urbanist academia.  Where are the prestigious awards for the best affordable, scalable, but nonsexy intervention that made low-income inner-ring suburbia more safe and functional?  How do we build not just the shining city behind a moat (San Francisco, Manhattan, Singapore) but a chain of humane and functional places, at every price-point, that combine safety, civility and opportunity?

Where is the money in that?    If mayors ruled the world, I hope that would be obvious.  So let's hope they already do.

frequent network maps: the challenge of one-way pairs

One-way splits — where the two directions of travel are on different streets — are often the scourge of transit: on the map, for example, they appear to cover more area than two way service, but actually serve less.  And they certainly make transit maps confusing:

Indxmaps2

Still, they're frequently mandated by one-way traffic couplets.  Those, in turn, are usually mandated by the goal of flushing traffic through a city, though there are cases, notably Portland, where one-way couplets are perfect for creating an intimate and walkable downtown.

Transit agencies may not be able to avoid one-way couplets, but they can control how they describe them and think about them.  WMATA (and its map designer, CHK America, have made a major step in their new network map.  We covered the development of this mpa previously. Here's what it looks like today:

Screen Shot 2013-09-30 at 10.22.19

Red represents the most frequent bus lines, blue the infrequent ones, and black the DC Metro system. Other colors are used to depict services of other transit agencies. This basic, clear symbolization quickly communicates the relative importance and usefulness of each type of service.

Marc Szarkowski, who contributed his own frequent network map of Baltimore to the blog last week, asks: how do we show a single route that runs as a two-way couplet on separate streets, without introducing too much clutter or confusion? 

Marc writes:

I think they can work if presented effectively, but overall I often find them confusing, especially if I'm taking an unfamiliar route to an unfamiliar area (all the more you have to remember, particularly if you take multiple such routes). For example, whenever I ride a bus to an unfamiliar area, I tend to assume that the stop I get off at in one direction is just as good for boarding in the other direction. It's frustrating to return to the stop just to discover that you have to walk a block over (or sometimes more: see the 10 in West Baltimore!) to catch the same route in the other direction. 


Screen Shot 2013-09-30 at 10.29.07


WMATA's map uses one line to show both branches of route, and labels either side with the couplet streets. This effectively reduces the amount of clutter on the map, but also excludes which direction the bus travels on each street. This information is less crucial in the case of the B2 shown left, where no other routes travel on the same pair of streets, but where multiple routes use the same streets, in different patters towards different destinations, combining paired one-way streets can become very confusing. Marc's map does not employ this method of simplification for the same reason: 

In Baltimore's case multiple overlapping routes were sometimes offset across a series of three or more one-way streets; i.e. Route 1 up on street A and down on B, Route 2 down on B and up on C, Route 3 up on C and down on D, and so on

Ultimately, desiging this type of a map is about balancing information density and comprehensibility. The user needs to know that line B2 runs on both 14th and 15th streets, but for a map at citywide scale, it may be more important to communicate that B2 is a frequent line serving a long, straight corridor on the eastern side of the city. The map already distorts direction and the exact shape of the streets in favor of a simpler visual effect. WMATA's map uses the same approach to one-way street pairs, downplaying accuracy in favor of ease of use.

why are americans driving less? better communication options!

Over the last 15 years, the Internet and mobile communications technologies have transformed the way Americans live and work. During that same period, growth in [motor] vehicle travel slowed and then stopped, with Americans today driving about as much on average as we did in 1996.

USPIRG has a new report out today, focused on how network technology has ushered in new possibilities for Americans’ personal mobility. Modern communications are beginning to alter the types of trips people need to make, as more and more people work remotely for at least a portion of their working hours. The mobile, high-speed, GPS devices that a majority now own are absolutely necessary to the cellphone trip planners and various -sharing systems that have spread to many US cities in recent years. 

This is one of the most compelling arguments for why we should expect America’s declining interest in cars to be permanent.  

The “decline of cars” story is a hard one to convey to the currently ruling generation (now in their 40s-70s).  Older folks too easily assume that Millennial disinterest in cars has something to do with being young and single and childless and maybe poor.  

We already knew that Americans are getting drivers licenses later and later in life — and this statistic ought to get attention because it’s comparing Millennial behavior to that of their parents at the same age.  

The strongest story, though, presents not just a trend but an explanation of it, and that’s what we have here.  Communications technology explains why the younger generation is finding cars less necessary (and why older people who are good at technological uptake are finding the same thing).  People still need to be together (see Yahoo’s recent decision to abolish telecommuting) but communication technology is replacing a lot of errands that the older generation is used to doing with cars.


Screen Shot 2013-10-01 at 10.41.47

USPIRG reviews a broad array of recent research on the topic, concluding:

By providing more
choices and flexibility for individuals to meet their transportation needs,
these new tools can make it convenient to adopt “carfree” and “car-light”
lifestyles.

Households that reduce
the number of vehicles they own often dramatically reduce the number of miles
they drive. Because many of the costs of owning a car are perceived to be
fixed, vehicle owners perceive the cost of driving an additional mile to be
artificially low. New services such as carsharing shift the cost of driving
from fixed to per-mile costs, providing an incentive for users to drive less
and allowing many households to reduce their overall spending on
transportation.

Information technologies make it easier to ensure seamless connections between various modes of transportation, expanding the number and types of trips that can be
completed effectively without a car.

The report also discusses mobile ticketing, perception of travel time, and each of the various sorts of sharing services, and provides a set of policy recommendations to respond to and build upon the potential of this technology. Read it yourself here.

what does a bus driver look like?

Sheronda-Hill-9x6-2-100ppi_440Richmond, Virginia's transit agency has done a beautiful set of portraits and testimonials about a number its bus drivers, designed to capture the diversity, humanity, and basic goodness of people who do some of the hardest jobs in the transit industry.  Browse it here.  

Below each beautiful portrait is a small narrative about how this person came to be there, and what their values are.

My favorite bit, by Sheronda Hill (pictured):

I’ve had people get on the bus and say, ‘you don’t look like a bus driver.’ I ask them, ‘What does a bus driver look like?’

More on the project from Eric Jaffe at Atlantic Cities.

frequent network maps: baltimore

Another unofficial frequent network map, this time via Human Transit reader and Envision Baltimore contributer Marc Szarkowski: 

FrequentTransitMapShot

Baltimore Frequent Network

You can see the full size version here. This map uses color to differentiate between linear and loop routes, and line weight to denote frequency. Compare this to MTA's current system map, showing the same part of the city:

Screen Shot 2013-09-26 at 11.45.04

Existing Baltimore MTA map

MTA's map uses a variety of colors to depict individual routes, but without assigning them significant qualities (though green and blue appear to be reserved for different kinds of commuter expresses). The seemingly arbitrary assignment of colors to local routes creates a cluttered, confusing visual effect, and obscures the quality of service provided by each route.

On the other hand, Marc's map distinguishes which routes on which roads provide which level of service, using a simple 5-color scheme differentiating linear and circulator routes, rail, rapid bus, and ferries.  Frequent service is clear as a dark wide line, with its color indicating technology.  This visualization is very information-rich,  offers a clear improvement to the MTA map in its utility as a description of the service available to MTA riders.The image below is a snapshot of the legend from this map:

Screen Shot 2013-09-26 at 12.12.27


Marc writes:

The radial nature of the network is also why I decided to group services into a limited color palette, like the WMATA map. Originally I intended to assign each route its own color, as in the Leeds or Portland maps, but so many routes crowded together in so many areas as they headed downtown that it was difficult to fit the whole "spectrum" on certain streets/corridors. (I think this is why even the MTA regional map, which does use a wider color range, still has to resort to using a single line for all buses in central Balto.) If the network was more emphatically organized on a grid, as you advocate, assigning individual route colors would be a lot easier since the map wouldn't have to display as many redundancies.

Screen Shot 2013-09-26 at 12.02.01 In the image at left, for example, the visual prominence of the blue lines for Route 5 clearly communicate its higher level of service, compared to Route 91 several blocks north. The directional arrows attached to the route labels are also a nice, unobtrusive touch; transit maps can often become unecessarily cluttered with these symbols, particularly in systems with many looping routes.  Marc's map does a nice job of providing this necessary information at a relatively low level in the visual hierarchy. 

Intelligently designed maps like this one show opportunities for connection, and the relative importance and usefulness of the system's transit routes These maps work by exposing the degree of freedom of mobility available to a transit rider.

yes, great bus service can stimulate development!

Are you sure that rail "stimulates development" and that buses don't?  In a major report released today, the Institution for Transportation and Development Policy (ITDP) attacks this assumption head-on.  

Per dollar of transit investment, and under similar conditions, Bus Rapid Transit
leverages more transit-oriented development investment than Light Rail Transit
or streetcars.

What really matters to transit-oriented development [TOD] outcomes?  According to the report, the #1 predictor is strong government support for redevelopment, while the #2 predictor is real estate market conditions.  The #3 predictor is the usefulness of the transit services — frequency, speed, and reliability as ensured by an exclusive right of way.  Using rail vs bus technologies does not appear to matter much at all.

While BRT is is having overwhelming success across the developing world, ITDP's argument is aimed at North America, so it rests on North American examples.  Cleveland's HealthLine, a practical urban BRT linking two of the city's strongest destinations, emerges as a great urban redevelopment success story as well as the overall highest-quality BRT service in the US.  Las Vegas, Ottawa,  Eugene, and Pittsburgh's eastern line all play key roles in the argument.  Las Vegas, whose busway is incomplete but is in exactly the right place to serve heavy demand, is one of the most interesting stories, where BRT is playing a key role in the remarkable pedestrianization of what used to be one of the most famous car-only landscapes in the world.  

There will be plenty of quarrel over the details.  But this report does represent a "coming out" for the very concept of bus-based transit oriented development.  For too long, the identification of "transit oriented development" (TOD) with rail has bordered on tautological: if there wasn't rail, it was less likely to be called a TOD, no matter how useful the bus service was.  In fact, almost everything that's been built in every North American inner city has been TOD in the sense that bus service — usually of high quantity if not high quality — has been intrinsic to the neighborhood's appeal and functioning.

This is not to say that I agree with ITDP's anti-rail view.  I support many exclusive-right-of-way light rail projects, and I am not anti-rail except to the extent that rail partisans insist on being anti-bus.  In most North American cities, if you're ideologically anti-bus, then you are hostile to most of your city's transit system, and to most of what transit can practically achieve in the near future at the scale of the whole city.  Great transit networks are those where all the modes work together to maximize everyone's liberty.  All claims for the hegemony of one mode over another are distractions from creating the most effective transit for a city as a whole.

But technology wars meet so many human needs that they will always be with us, and so given that it's best they be as balanced as possible.  Bravo to ITDP for having the courage to speak up about the redevelopment value of highly useful and liberating transit services, regardless of what's going on under the floor.

agora, em português!

Cabec3a7alho-blogue1

I wouldn't have expected this, but the first foreign language into which my work is being translated is Portuguese!  Not my book yet, but select passages from this blog will be showing up as a "column" of mine called "Transporte Humano" on Rua da
Constituição
, which contains a mix of articles mostly on health, economics, and transport policy.  The editor, Gustavo M.S. Martins Coelho, is a medical doctor himself.  He is based in Oporto and writes mostly for a Portuguese audience, but I hope my "columns" will get attention in Brazil, where the issues are so massive and consequential for the world.

 

portland: TriMet’s new mobile ticketing app reviewed (guest post)

By Evan Landman

Evan Landman is an associate at my firm, Jarrett Walker & Associates, and serves as a research assistant and ghostwriter on this blog.   He holds a BA in Human Geography from University of British Columbia and was formerly an intern for the Portland area regional government, Metro.  He tweets on transit and other Portland topics at @evanlandman

For as long as I can remember, every bus trip in Portland has started with the counting and recounting of small bills and change held in a sweaty palm, always with the low-level anxiety from the thought of dropping a quarter and being unable to board. Pay your fare at the farebox, recieve a flimsy newsprint ticket. Secret that ticket in a secure pocket, to prevent it from being carried away by a stray gust of wind. If you have to transfer, check your pocket every 30 seconds to make sure it's still there.

TriMet, the transit agency here in Portland, finally launched their long-awaited smartphone app on Wednesday. I've tried it out for most of my trips since, after a summer spent jealously reading tweets from people lucky enough to be invited to the beta test. My first impression: this application suddenly makes using Portland's bus system much more relevant to me, and I suspect to many others.

Photo 1

Trimet Tickets ticket window

TriMet's ticketing application was developed by a company called GlobeSherpa, which is in the business of building mobile ticketing software for clients like sports arenas, concert venues, transit agencies, and parking providers. TriMet didn't have to lay anything out financially in developing this tool; angel investors covered those costs. GlobeSherpa skims a percentage off the top of each transaction.

The app is free to download, but once you've got it, you'll have to use a credit or debit card to buy electronic tickets at the usual price. To use a ticket on a trip, you simply press the "use" button, and an animated ticket screen appears. It's as easy as showing this screen to the driver upon boarding; no need to fumble for change or a flimsy paper transfer. This screen remains animated as long as the ticket is good, and shows the exact time at which it expires. It is even possible to use multiple tickets at once, a valuable feature for parents and caregivers. 

I'll admit that since relocating back to Portland in 2012, despite living without a car, I have rarely used TriMet's bus network. This is not because it doesn't go to the places I need to travel to, or because it is too infrequent; rather, I simply do not often find myself in possession of change or small bills, and generally choose modes that don't require those things. I pay for most everything using a debit or credit card, because it allows me to track my funds with more accuracy, and because the rounding error that is change adds up over time, but is difficult to spend, keep track of or incorporate back into my accounts. 

The agency is no doubt targeting young adults like me in developing this product. Numbers from Pulse, a research arm of Discover, find that members of the Millenial generation have the highest rate of ownership of debit cards (80%) and of contactless payment devices (12%); and the highest rate of online micro payments.

Lest I be accused of spreading propaganda for the agency, it is worth acknowledging that this is a tool useful only to people who have both a credit or debit card and a smartphone. As of May 2013, according to Pew, 56% of Americans had a smartphone, which means that 44% did not. Rates of ownership track with income and educational attainment, but are most strongly correlated with age. This sort of payment system largely excludes seniors, among whom only 18% report ownership of a device capable of running the software. As you might expect, many more Millenials (81%) own smartphones. 

Freedom of mobility is a frequent topic here at Human Transit. How well does the network design and operation enable a person to move around the city? How well do the transit agency's materials communicate the possibilities for personal mobility? How does the agency make transit a reasonable choice? In the age of Amazon, Paypal, and in-app purchases, giving riders the option to pay in this way is an important step towards creating a truly civilized transit experience.